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Mark Stepp
Mark Stepp | Page 25
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
250 Reviews
250 Reviews
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250 Reviews of Mark Stepp
September 30, 2020
Mark had a loaner ready for me when I arrived. I spent a total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we wer total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we were happy with the outcome. More
by KWESTBAY
Verified Customer
September 14, 2020
Fast friendly service. Small fuse issue, repeated issue, but service staff is so friendly that each trip is pleasant and not inconvenient. thank you kindly. but service staff is so friendly that each trip is pleasant and not inconvenient. thank you kindly. More
by JACKIE_SCALES
Other Employees Tagged: ryan picerni
September 12, 2020
I cannot stand this quick service garbage. It was so much easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who f easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who forget to mention it. You get harassed when you bring your car in to trade it in by emails and phone calls even when you say you’re not interested in trading it in. I wasn’t going to leave a review but after numerous emails asking for reviews and not getting the hint...here you go. More
by Chris
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
September 08, 2020
am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also the second truck and they do my service also will lead my friends to them also More
by JESSE_REICH39
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
August 28, 2020
Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More
by JOSBORN1
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
August 19, 2020
Your team did an outstanding job for us. They were friendly, fast, and did exactly what we had discussed over the phone. Thank you, Doug and Elaine Berger friendly, fast, and did exactly what we had discussed over the phone. Thank you, Doug and Elaine Berger More
by EBERGER1225
Other Employees Tagged: Robert
August 15, 2020
Very good. I woke up and my battery wouldn't start the car and the hood latch wouldn't release the hood so I could charge the battery. I had a bit of warranty l I woke up and my battery wouldn't start the car and the hood latch wouldn't release the hood so I could charge the battery. I had a bit of warranty left on my initial warranty. They came and got the car. The battery had a dead cell. They replaced it and made the latch work again. They took care of it all in nthe afternoon in which I called. That's all good. A young man there named Trevor was exceptionally nice to me in helping me with picking up the car. I am 82 years of age and crippled. He was great. Thanks. Jim Brown. More
by GECAGECAFC@sbcglobal.net
Other Employees Tagged: Trevor Lindell
August 11, 2020
Efficient service writers and clean bathroom, and wait was minimal with service writer keeping me in touch whole time my truck was in service and met the time line he gave me was minimal with service writer keeping me in touch whole time my truck was in service and met the time line he gave me More
by sedou
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