Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln

Mark Stepp | Page 24

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
249 Reviews
4.7

249 Reviews

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249 Reviews of Mark Stepp

October 26, 2020

Dealership Rating
Employee Rating

Fantastic dealership. Mark listened to my concerns when it turned my truck in for service late in the afternoon. Called first thing in the morning with the diagnosis and estimates cost. The repairs were ac More

by JOSBORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Holmstrom

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hi there, thank you for your kind words about our dealership and staff! We are glad to hear Mark took such great care of you and your vehicle. We are always more than happy to assist you if you need anything else. Safe travels!

October 24, 2020

Dealership Rating
Employee Rating

The best compliment I can give- I will buy my next vehicle at Mac Haik because of Mark and Charlie. Zollie, my salesperson, was great but it was one day and done. The real test for “where to buy your More

by DIRK597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Tincher

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hi there, we are glad to hear Mark, Charlie, Zollie, and the team took such great care of you before and after your purchase. Please don't hesitate to reach out to us if you ever need anything else. We're always happy to help! Have a wonderful day!

October 23, 2020

Dealership Rating
Employee Rating

I have had great service working with Mark. He keeps me informed as to where the techs are in servicing my car. I have been coming to Mac Haik Ford since I moved from CA to TX. More

by CALINDBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 21, 2020

Dealership Rating
Employee Rating

The a sales staff at Mac Haik Ford/Lincoln was very helpful in helping me to find just the right truck that fit all my needs from the used sales manager John to my salesman “Doc” . I would definitely r More

by Cowboy2913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel "Doc" Leisy , Jason in finance.

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Mac Haik Ford for all your vehicle needs! Take care!

October 17, 2020

Dealership Rating
Employee Rating

I appreciate your friendly staff who are informative and effective in assessing the needs for my Ford Escape: oil change, rotation of tires & follow up service for checking tire pressure. More

by REHABNURSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

Oct 22, 2020

Mac Haik Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 13, 2020

Dealership Rating
Employee Rating

Friendly and fast service with good service working around my schedule for a good price. I did not wait long and was in a comfortable waiting room. More

by CJ.CHOPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2020

Mac Haik Ford Lincoln responded

Hello, we appreciate your positive review about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 09, 2020

Dealership Rating
Employee Rating

My wife and I have always brought our Explorer here since our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole More

by JPATRICK.REEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

October 06, 2020

Dealership Rating
Employee Rating

Great service and service people were very careful about keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. More

by ROBERTHANSON188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

Oct 08, 2020

Mac Haik Ford Lincoln responded

Robert, we're pleased to hear everything was completed to your satisfaction! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 03, 2020

Dealership Rating
Employee Rating

I was really pleased with my service visit. Mark was great, easy to talk to, and sent me a text a few days later as he said he would to ensure the issue was resolved. Thankfully it was and now I love my More

by HOLBROOK3D
Recommend Dealer
Yes

September 30, 2020

Dealership Rating
Employee Rating

Mark had a loaner ready for me when I arrived. I spent a total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we wer More

by KWESTBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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