Mark Stepp | Page 24
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
249 Reviews
Write a Review249 Reviews of Mark Stepp
October 26, 2020
Fantastic dealership. Mark listened to my concerns when it turned my truck in for service late in the afternoon. Called first thing in the morning with the diagnosis and estimates cost. The repairs were ac it turned my truck in for service late in the afternoon. Called first thing in the morning with the diagnosis and estimates cost. The repairs were accomplished ahead of the estimated time. More
Other Employees Tagged: Edwin Holmstrom
October 24, 2020
The best compliment I can give- I will buy my next vehicle at Mac Haik because of Mark and Charlie. Zollie, my salesperson, was great but it was one day and done. The real test for “where to buy your vehicle at Mac Haik because of Mark and Charlie. Zollie, my salesperson, was great but it was one day and done. The real test for “where to buy your vehicles” come from the service AFTER the sale. These guys give Mac Haik a great reputation in my eyes. Thanks! More
Other Employees Tagged: Charlie Tincher
October 23, 2020
I have had great service working with Mark. He keeps me informed as to where the techs are in servicing my car. I have been coming to Mac Haik Ford since I moved from CA to TX. informed as to where the techs are in servicing my car. I have been coming to Mac Haik Ford since I moved from CA to TX. More
October 21, 2020
The a sales staff at Mac Haik Ford/Lincoln was very helpful in helping me to find just the right truck that fit all my needs from the used sales manager John to my salesman “Doc” . I would definitely r helpful in helping me to find just the right truck that fit all my needs from the used sales manager John to my salesman “Doc” . I would definitely recommend this dealership to anyone looking for a good deal at a fair price! More
Other Employees Tagged: Daniel "Doc" Leisy , Jason in finance.
October 17, 2020
I appreciate your friendly staff who are informative and effective in assessing the needs for my Ford Escape: oil change, rotation of tires & follow up service for checking tire pressure. effective in assessing the needs for my Ford Escape: oil change, rotation of tires & follow up service for checking tire pressure. More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
October 09, 2020
My wife and I have always brought our Explorer here since our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole team. More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
October 06, 2020
Great service and service people were very careful about keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
October 03, 2020
I was really pleased with my service visit. Mark was great, easy to talk to, and sent me a text a few days later as he said he would to ensure the issue was resolved. Thankfully it was and now I love my great, easy to talk to, and sent me a text a few days later as he said he would to ensure the issue was resolved. Thankfully it was and now I love my truck even more. More
September 30, 2020
Mark had a loaner ready for me when I arrived. I spent a total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we wer total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we were happy with the outcome. More

