Mark Swenson | Page 4

I brought my car in for a recall. I feel like it was done in a timely manner and was even sent a video showing what filters should be replaced. This is good service! in a timely manner and was even sent a video showing what filters should be replaced. This is good service! More

by Linda Verified Customer Verified Customer

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i bought a ignition fob. It had a bad battery. When i came to program the key, they changed the battery and chargef for it. came to program the key, they changed the battery and chargef for it. More

by Javad Verified Customer Verified Customer

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The reason I visit Marie Hyundai dealer Wayzata I have The reason I visit Marie Hyundai dealer Wayzata I have recall for 2013 Hyundai Tucson oil pressure sensor and I just bring my car to fix the oil pres The reason I visit Marie Hyundai dealer Wayzata I have recall for 2013 Hyundai Tucson oil pressure sensor and I just bring my car to fix the oil pressure sensor recall More

by chinchunlor Verified Customer Verified Customer

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Love this place, always get great service and send me a video explaining what they did and looked at. I couldn’t imagine going to a different place! video explaining what they did and looked at. I couldn’t imagine going to a different place! More

by katiedeshaw3 Verified Customer Verified Customer

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Had my 2021 Hyundai Kona serviced at Morries 394 Hyundai. (For rustproofing). They gave me a loaner car and kept me posted as to the progress. My car was done before the time promised. Each person I have met (For rustproofing). They gave me a loaner car and kept me posted as to the progress. My car was done before the time promised. Each person I have met at Morries 394 Hyundai has been attentive, honest, and professional. More

by sonnenmark441 Verified Customer Verified Customer

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Morries Hyundai in St Louis Park MN is a fantastic place Morries Hyundai in St Louis Park MN is a fantastic place to buy and service your vehicle. Both the sales staff and the service staff are knowledgeab Morries Hyundai in St Louis Park MN is a fantastic place to buy and service your vehicle. Both the sales staff and the service staff are knowledgeable and professional about everything for buying and servicing your vehicle. Morries made buying my new car simple and with no stress. My sales representative, Dawson, made me feel comfortable and he understood that buying a vehicle is a huge purchase. He appreciated my particular situation being retired and on a fixed income and in the middle of a pandemic. More

by sonnenmark441 Verified Customer Verified Customer

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I really like the feature that is recorded of my vehicle being worked on. Very informative and it felt like I could make a better decision on what to repair/replace items on my car. being worked on. Very informative and it felt like I could make a better decision on what to repair/replace items on my car. More

by Janis Smith Verified Customer Verified Customer

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Everything works, brake was done well. Everything works, brake was done well. Everything works, brake was done well. Everything works, brake was done well. Everything works, brake was done well. Everything brake was done well. Everything works, brake was done well. Everything works, brake was done well. Everything works, brake was done well. Everything works, brake was done well. More

by DHBENNETT5715 Verified Customer Verified Customer

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Fantastic price and excellent sales experience, the two most important things when purchasing a new car ! Josh worked hard to earn our business and we love our new Sonata! most important things when purchasing a new car ! Josh worked hard to earn our business and we love our new Sonata! More

by scotteaton96 Verified Customer Verified Customer

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ANDREA & The SERVICE TEAM is GREAT ANDREA at Morries's 394 Hyundai St. Louis Service Center is AMAZING. She is friendly, professional, provided value-added solutions and has certainly r ANDREA at Morries's 394 Hyundai St. Louis Service Center is AMAZING. She is friendly, professional, provided value-added solutions and has certainly retained a a repeat customer in myself, who would typically find other car repairs for minor work; however, I will plan to return for service/maintenance due to the trust and confidence she instilled in her service center. While The Morrie's Dealerships market and positively promote the benefit of their one number main service appointment line, I found this one line service to be very disappointing and frustrating. The main appointment center is not accurate with the actual abilities of the onsite/at location service team, and misrepresents what the location which a customer will actually be going to can do for their customers. For example, when I called in the morning, and was dispatched through to to Andrea, she was calm, assuring and made me feel confident that I would be able to get my car towed to the dealership and get my car keys made in an hour or so. Andrea even reminded me to use the free Hyundai roadside towing service, and provided me the number, which was great, as I can now cancel my AAA membership. Once the tow arrived, I called back the service line to alert them my car would be on its way (at this time I was unaware I was calling a main appointment call center, and not the St. Louis Park Service Center directly), and got put through to a call attendant/even one of the service call center's manager, who while very pleasant and nice on the phone, informed me they would do their best, but my keys would not likely be done on that Saturday, and I would be left without a vehicle for the next 2.5 days. I had forgotten Andrea's name, and the main line was of no assistance, so I blind faith had my car towed to St. Louis Park Service, just praying as I had been informed that maybe by chance it could be done on the same day (Saturday) and not left until Monday). However, when I arrived I was greeted by Andrea who remembered me from our call earlier in the day, and said, yes no problem, your keys should be done within an hour or so. With this comment, I was very excited, but also quite confused, and explained what the call attendant had just informed me on my most recent call. Andrea explained that I had spoken with Morrie's main appointment call center, and not her direct service site, so they may not have been as aware of her team's service abilities that day. Following my service, I was sure to save the DIRECT LINE to Morrie's 394 St. Louis Park Service Center, and will be sure to always call this direct line when inquiring for a service appointment. I would perhaps suggest that the main appointment call center do a better job of reaching out to their individual service locations, as their current process posses the risk of losing business by misinforming customers of the their team's actual service abilities. All this said, I want to be sure my review conveys a POSITIVE and HAPPY EXPERIENCE, with the excellent service I received from The Morrie's 394 Hyundai Service Team, and while no one wants car issues, I am happy to have met this knowledgeable and trustworthy team, who I can turn to if/when I do. More

by MN Verified Customer Verified Customer

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