Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
209 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 2 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

209 Reviews

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209 Reviews of Mark Terry

March 21, 2026

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Employee Rating

Smyth Volvo went out of their way to explain in detail issues with my very old car. They were able to prioritize repairs without trying to upsell me on unnecessary and expensive repairs. Mark Terry was gr More

by MFOSTER82065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Smythe Volvo Cars responded

Thank you for the 5-star review. We’re glad Mark and our team explained your Volvo’s needs and focused on essential repairs rather than extras. We also appreciate the opportunity to assist with after-hours retrieval and your trust in us. Enjoy!

March 21, 2026

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Employee Rating

Everything was good. My only complaint is that they didn't give me a ride both ways and I had to rely on my daughter for that especially since my brand new car has given More

by rajaunty
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 22, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Enjoy! Smythe Volvo Cars

March 20, 2026

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Great deal with My car is 12 years old and because of their car it is still in great shape Service is excellent!! More

by marlenei
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 20, 2026

Smythe Volvo Cars responded

We’re pleased our service has kept your 12-year-old Volvo XC60 in great shape. Thank you for highlighting the value and excellence of our care. Enjoy!

March 19, 2026

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Excellent experience - we reviewed the service needs upon my arrival and I had a follow-up phone call with my service rep to let me know about issues they found during the safety checks. The car was delivere More

by Tom
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 19, 2026

Smythe Volvo Cars responded

Thank you for sharing your excellent experience with our service team. We’re pleased that Mark walked you through the safety check findings, kept your Volvo on schedule, and made the process friendly and transparent. Enjoy!

March 19, 2026

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The service area was the cleanest I've ever seen. My service manager (Mark) was friendly and did not try to push me on services that I didn't need. And finally, the service was done right and in a re More

by FBERKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Smythe Volvo Cars responded

We’re delighted to hear you found our service area so clean and that Mark provided honest guidance. It’s wonderful your Volvo was serviced correctly and on time. We appreciate you visiting us for your maintenance. Enjoy!

March 19, 2026

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Employee Rating

Love the ability to get a loaner vehicle when mine needs to stay for a longer period of time More

by KARIN.MCELHANNON
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 19, 2026

Smythe Volvo Cars responded

We’re glad the loaner vehicle kept you on the road while your Volvo S60 was in for service. Thanks for sharing! Enjoy!

March 18, 2026

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Employee Rating

Everything was taken care of quickly, he was perfect as usual. I implicitly trust Mark with both of our Volvos. More

by STEVEN.SAVINO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 18, 2026

Smythe Volvo Cars responded

Thank you for trusting Mark with your Volvo XC40 service; we’re glad everything was completed swiftly as usual. We appreciate the confidence you place in him and look forward to your next visit. Enjoy!

March 17, 2026

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Employee Rating

They were quick and efficient and were able to help me when I needed They were quick and efficient and were able to help me when I needed my car taken care of More

by FirstVolvoHappiness
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 17, 2026

Smythe Volvo Cars responded

We’re glad our team provided prompt and efficient service when your XC60 needed attention. Mark appreciates your trust in us and we look forward to helping you again. Enjoy!

March 14, 2026

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Employee Rating

Been going to Smythe for service on my Volvos since 2004. Would not go anywhere else. More

by DANKOWALSKI
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 15, 2026

Smythe Volvo Cars responded

Thank you for entrusting us with your Volvo S60 maintenance since 2004. Mark will be delighted by your loyalty and we look forward to serving you again. Enjoy!

March 14, 2026

Dealership Rating
Employee Rating

Great service overall. Mark was very helpful He was very accommodating when I told him that I was pressed for time. Mark is the best More

by JJC322
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 15, 2026

Smythe Volvo Cars responded

Mark’s accommodating approach when you were pressed for time really made a difference. We’re glad he helped get your Volvo XC60 back on the road quickly. Thank you for the five-star review. Enjoy!

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