Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
189 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

189 Reviews

Write a Review

189 Reviews of Mark Terry

February 09, 2026

Dealership Rating
Employee Rating

Our car broke down while in NJ and Smythe was able to assist with trying to get us back on the road safely and quickly. When our car was determined to be total, they lended a hand in helping us find a ne More

by Jdecaprioiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Smythe Volvo Cars responded

Thank you for your kind words. We’re glad Bob and Mark provided prompt, supportive service when your Volvo XC60 broke down and guided you to a fair solution without any pressure. Enjoy your new-to-you Volvo and safe travels!

February 05, 2026

Dealership Rating
Employee Rating

Mark did a great job getting all of the necessary maintenance items approved by my employer’s fleet service provider. Car runs fantastic. Thank you ! More

by EDWARD.SOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Feb 05, 2026

Smythe Volvo Cars responded

Thanks for sharing your experience with your Volvo XC90 service. We’re glad Mark handled the fleet approval so smoothly and that your XC90 is running great. Let us know if we can help with anything else.

February 05, 2026

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Employee Rating

Mark had excellent communication skills and very pleasant to work with. I appreciated that he took his time to explain everything to me. He also walked me and and got my car out of the parking spot because h More

by Kellygn623
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 05, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with Mark. We’re pleased he took the time to explain everything and made sure your Volvo XC90 was safely moved in those icy conditions. Please let us know if we can assist you further.

February 04, 2026

Dealership Rating
Employee Rating

Car was in for service. First class treatment, as always, at Smythe! Great job by everyone involved More

by Jmiddle224
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 04, 2026

Smythe Volvo Cars responded

Thank you for the five-star review of your Volvo XC90 service. We’re delighted you received first class treatment once again. Mark is pleased everyone involved contributed to such a positive experience.

February 04, 2026

Dealership Rating
Employee Rating

Professional, courteous, helpful. From when I first got there I was assisted in a professional courteous manner. Everyone is so friendly and helpful. More

by Theresa
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 05, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and the rest of our team treated you with professionalism and courtesy when you brought in your Volvo XC60. Thank you for highlighting how friendly and helpful everyone was. Please don’t hesitate to reach out for any future service needs.

February 03, 2026

Dealership Rating
Employee Rating

The ease and comfort I experienced during drop off and pick up was awesome!! For such a simple annoyance like services your car, Symthe made it so much better and more tolerable to experience. Thank you More

by CHRISTINEBEZZONE1
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 03, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with our service team and for trusting us with your Volvo XC40. We are glad Mark could make the process more comfortable during drop off and pick up.

February 03, 2026

Dealership Rating
Employee Rating

Mark and Theresa went above and beyond what I would have expected. Thrilled to be a first time Volvo owner as a result. More

by JWOOTEN2
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 03, 2026

Smythe Volvo Cars responded

Thank you for highlighting Mark’s outstanding service. We’re thrilled he exceeded your expectations and that you’re excited to join the Volvo family. Let us know if we can assist with anything else.

February 02, 2026

Dealership Rating
Employee Rating

Excellent I had an excellent experience at SMYTHE Volvo service center, very thorough and on time More

by BDW1886
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 02, 2026

Smythe Volvo Cars responded

Mark is glad you had a positive service visit at our Volvo service center. We’re happy the work was both thorough and on time. Let us know if you need anything else in the future.

February 02, 2026

Dealership Rating
Employee Rating

Everyone I dealt with was courteous and informative. From service to sales to tech, each person was so pleasant. More

by MARRA926
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 03, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

February 01, 2026

Dealership Rating
Employee Rating

Good. Easy to deal with. Easy to make appt. But expensive. Bring back long time customer discount. More

by BACIECHACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Feb 01, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

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