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Mark Terry

Overview Reviews (281) Inventory (363)

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Mark Terry

Mark Terry | Page 2

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

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4.9

281 Reviews

Overview Reviews (281) Inventory (363)

Dealership Experience

5 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English

Spanish

4.9

281 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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281 Reviews of Mark Terry

July 11, 2026

Dealership Rating

Employee Rating

SMYTHE Volvo is wonderful. The service I received from Mark and the master technician from this visit really went above and beyond to help me with my issue. I have been bringin The service I received from Mark and the master technician from this visit really went above and beyond to help me with my issue. I have been bringing my vehicle to this location for about a year now, and I have only great things to say. They truly make your experience seamless and go above and beyond to help you. Highly recommend! More

by mdcibelli4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 11, 2026 -

Smythe Volvo Cars responded

We’re thrilled to hear that Mark and our master technician went above and beyond to address your Volvo XC60. Thank you for choosing us this past year and for highly recommending our service. Enjoy!

July 01, 2026

Dealership Rating

Employee Rating

Service is quick and accommodating Mark is Very Nice The other guys working there are nice . other guys working there are nice . More

by BLUE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jul 01, 2026 -

Smythe Volvo Cars responded

Thank you for the 5-star review. We’re glad the service on your Volvo XC60 was quick and accommodating. Mark and the team appreciate your kind words. Enjoy!

June 23, 2026

Dealership Rating

Employee Rating

I already did this. Item was customer focused and excellent No this is enough don't be annoying Item was customer focused and excellent No this is enough don't be annoying More

by GlennNJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jun 25, 2026 -

Smythe Volvo Cars responded

Glenn, we are so glad that we had the opportunity to work with you at Smythe Volvo Cars and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy!

June 21, 2026

Dealership Rating

Employee Rating

Mark was extremely professional and helpful. He was informative and responsive, and made my experience relaxing. He was informative and responsive, and made my experience relaxing. More

by JACKPRECIOUS2022

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jun 21, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting Mark’s professionalism and attentiveness. We’re glad he made your service visit for your Volvo V60 smooth and stress-free. We appreciate your trust and look forward to assisting you again. Enjoy!

June 19, 2026

Dealership Rating

Employee Rating

Very professional staff. Cost of service is high. Car could have been cleaned a bit more inside Cost of service is high. Car could have been cleaned a bit more inside More

by MMIKEMAYER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson, Tina Dewald

Jun 22, 2026 -

Smythe Volvo Cars responded

Mike, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy!

June 19, 2026

Dealership Rating

Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More

by MRODRICK0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

Jun 19, 2026 -

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 12, 2026

Dealership Rating

Employee Rating

Friendly staff, thorough explanation of services provided and needed. Overall a pleasant experience. Thank you. and needed. Overall a pleasant experience. Thank you. More

by joseoconor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2026 -

Smythe Volvo Cars responded

We appreciate you highlighting our team’s friendly approach and clear explanation of services. We’re glad your Volvo XC90 maintenance was both thorough and pleasant. Mark and the rest of our staff look forward to helping you again. Enjoy!

June 04, 2026

Dealership Rating

Employee Rating

Mark is always very nice and he explains what needs to be done and he is polite done and he is polite More

by BLUE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jun 05, 2026 -

Smythe Volvo Cars responded

It’s wonderful to know Mark’s polite demeanor and clear explanations help you feel confident when bringing in your Volvo XC60. Thanks for sharing your experience with Mark during your service visit. Enjoy!

June 04, 2026

Dealership Rating

Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More

by JERRYWISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

Jun 04, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

Dealership Rating

Employee Rating

Mark was excellent, informative, patient, respectful and gave us an excellent experience. Highly recommend him gave us an excellent experience. Highly recommend him More

by ROBSZYMANIK13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026 -

Smythe Volvo Cars responded

We’re thrilled Mark made your Volvo XC90 service so informative and respectful. He’ll be delighted by your recommendation. Thank you for sharing your experience. Enjoy!

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