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Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
257 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

257 Reviews

Write a Review

257 Reviews of Mark Terry

April 30, 2026

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Employee Rating

Mark went out of his way to make sure I got my car back quickly, because he knew I had to pickup my son from airport. Much appreciated! More

by ralstonmorris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Smythe Volvo Cars responded

Thank you for sharing how Mark made sure your Volvo XC90 Hybrid was ready in time for your airport pickup. We’re glad we could help and hope your drives continue to go smoothly. Enjoy!

April 29, 2026

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Employee Rating

On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence, Patrick Mclaughlin

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Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 29, 2026

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Employee Rating

Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. More

by DEPLASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Kyle Jackson, Regina Krauza, Henry Zhu, Patrick Mclaughlin, Isaiah Ross, Muhammed Shahid

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Apr 29, 2026

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 26, 2026

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Employee Rating

Outstanding, always a pleasure to deal with sales and service Outstanding, always a pleasure to deal with sales and service More

by Francesca6283
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Apr 27, 2026

Smythe Volvo Cars responded

Thank you for highlighting your positive experiences with our sales and service teams. Mark is thrilled to hear that you enjoyed working with him for service on your Volvo XC90. We look forward to welcoming you back whenever you need us. Enjoy!

April 26, 2026

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Employee Rating

Mark Terry is simply the best. Makes everything easy. Takes the time to explain everything that needs to be done! More

by Craig Dashefsky
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Apr 27, 2026

Smythe Volvo Cars responded

It’s great to hear Mark made your Volvo XC60 service straightforward and informative. We appreciate your feedback and look forward to assisting you with any future service needs. Enjoy!

April 24, 2026

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Employee Rating

Fantastic all round. Everyone went above & beyond to make sure my issues were sorted More

by Claire Brocklehurst
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Apr 24, 2026

Smythe Volvo Cars responded

Thank you for sharing your fantastic experience with your Volvo XC90 service. We’re glad our team surpassed your expectations in resolving every concern. Mark and the rest of us appreciate your kind words. Enjoy!

April 24, 2026

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Employee Rating

Everyone at Smythe Volvo has been accommodating, helpful and very pleasant during my interactions Have been a customer there for over five years routinely go back due to the excellent care provided More

by ROMEROAUDREY
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Apr 24, 2026

Smythe Volvo Cars responded

Your loyalty over the past five years means a lot to us. We’re pleased the team, including Mark, has made each visit accommodating and pleasant. Thank you for trusting us with your Volvo XC90’s care; we look forward to assisting you again. Enjoy!

April 23, 2026

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Employee Rating

They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 22, 2026

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Employee Rating

First time back since 2015 Attentive, understanding, negotiable, respectful, professional delivery Awesome teamwork displayed among all in Service Department More

by Bay72
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Apr 22, 2026

Smythe Volvo Cars responded

It’s great to have you back after so many years. Thank you for recognizing our service team’s attentiveness, professionalism, and teamwork. We appreciate the opportunity to care for your Volvo XC60. Enjoy!

April 21, 2026

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Employee Rating

At my service visit a month ago, the tie rods were seized and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits sinc More

by DANKOWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Regina Krauza

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Apr 21, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo S60 since 2004 and for letting us follow up on the seized tie rod issue. We’re glad we could complete your wheel alignment promptly in the morning and maintain a professional, courteous experience. Your loyalty means a lot and we look forward to assisting you again. Enjoy!

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