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Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
273 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

273 Reviews

Write a Review

273 Reviews of Mark Terry

May 21, 2026

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Employee Rating

Friendly, professional and SMYTHE is a pleasure to deal with. Everyone is friendly and knowledgeable. The department operates efficiently and professionally. I recommend Smythe to many friends. More

by Mmp0501
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 21, 2026

Smythe Volvo Cars responded

We’re thrilled to hear Mark and our team provided friendly and professional service for your Volvo XC60. Thank you for noting the efficiency and expertise you experienced. We appreciate your recommendation to friends. Enjoy!

May 19, 2026

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Employee Rating

Good service. Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too More

by NP NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Smythe Volvo Cars responded

It’s great to hear our team provided clear communication from start to finish and professional service on your Volvo S60. We appreciate you choosing us and look forward to assisting you again. Enjoy!

May 16, 2026

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Employee Rating

It was good overall but I had to call to get an explanation of the 15 items suggested to fix and then was told half of them were not necessary at this time. Feel that was unnecessary to put on the More

by MARYCLAREOSORIO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 17, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if we you would like to discuss your concerns in more detail. We value your business and hope to see you again! Enjoy!

May 14, 2026

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This dealer is always very friendly; clean, and accessible. They are the closest dealer to me and won’t go anywhere else More

by SCHIFFEROLIVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

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May 14, 2026

Smythe Volvo Cars responded

We’re delighted to hear our team’s friendly service, clean facility, and convenient location keep you coming back. Thank you for trusting us with your Volvo service, and we look forward to your next visit. Enjoy!

May 14, 2026

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Employee Rating

Helpful. Timely. Kept up to date as to progress Polite and professional. Thorough and reasonable More

by JESSIG12
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 14, 2026

Smythe Volvo Cars responded

We’re glad Mark kept you informed with helpful, timely updates. It’s wonderful that your Volvo XC70 received polite, professional, thorough and reasonable care. We look forward to assisting you again. Enjoy!

May 14, 2026

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Very clear understanding of the problem and accurately assessing the amount of time it would take More

by MARYMOONEY5716
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 14, 2026

Smythe Volvo Cars responded

Thank you for highlighting Mark’s clear understanding of your Volvo XC90 issue and the accurate time estimate. We appreciate your feedback and look forward to assisting you again. Enjoy!

May 13, 2026

Dealership Rating
Employee Rating

Smythe service is always top notch. Mark took great care of my car (and me) when I had an unexpected flat tire during weekend hours. I was so impressed to get an app notification that s More

by kate.a.rummel
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 13, 2026

Smythe Volvo Cars responded

It’s great to hear how Mark and our team stepped in for your Volvo XC60 flat tire during the weekend. We understand how situations like that can disrupt plans and are pleased you received the early app update before 7am. Thank you for trusting us and sharing your experience. Enjoy!

May 13, 2026

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Employee Rating

The many times I’ve been to Smythe service Patrick has been the tech helping me and has always been top notch. He is professional, accurate and always courteous. More

by LIZ.BRADY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Billy Shannon, Patrick Mclaughlin

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May 13, 2026

Smythe Volvo Cars responded

What a pleasure to hear Patrick has consistently delivered professional, accurate and courteous service during your visits. We appreciate your continued trust in us for your Volvo maintenance. We look forward to helping with your vehicle needs again soon. Enjoy!

May 13, 2026

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Employee Rating

Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. More

by AALOKSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Regina Krauza, David Ferrence, Billy Shannon, Patrick Mclaughlin, Justin Torain

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May 13, 2026

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 09, 2026

Dealership Rating
Employee Rating

Efficient, friendly and accommodating Mark also kept me well informed along the way and assured me that the car service would be completed on schedule. More

by Mary
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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May 10, 2026

Smythe Volvo Cars responded

Thank you for recognizing Mark’s efficient and friendly approach while servicing your Volvo. We’re glad he kept you informed and that everything stayed on schedule. We appreciate your review and look forward to assisting you again. Enjoy!

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