Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
281 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

281 Reviews

Write a Review

281 Reviews of Mark Terry

June 03, 2026

Dealership Rating
Employee Rating

Overall team is incredibly kind, empathetic and supportive. I work in customer service and I always feel like we are being heard and really trying to help resolve and support the client here. More

by Rmg272001
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team treated you with empathy and support during your Volvo XC60 service. We’re glad you felt heard and that we could help address your concerns. Thank you for trusting us with your vehicle. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

Everything was quick, I stayed informed, all my concerns were addressed seamlessly! Mark was great to work with! More

by SHAPARSE
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to know that service on your Volvo XC40 was quick and informative. We’re pleased Mark could address all your concerns seamlessly. Thanks for taking the time to share your five-star experience. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

The service center always tries to accommodate your personal schedule and is very consistent with high standards of delivery. More

by TJ.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Jun 06, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

June 02, 2026

Dealership Rating
Employee Rating

Everyone is incredibly nice and they understand that, in many cases, they are catering to parents who have busy lives. More

by MATTBOSSO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 02, 2026

Smythe Volvo Cars responded

We’re glad our team’s friendly approach and respect for your busy schedule made your visit seamless. Thank you for trusting us with your Volvo XC60. We look forward to the opportunity to assist you again. Enjoy!

May 29, 2026

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Employee Rating

I was in the area on vacation and, of course, my car's check engine light came on the day before my 8+ hr drive home. I quickly googled reliable Volvo service near me and found Smythe. Their online servic More

by katie.williams314
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 29, 2026

Smythe Volvo Cars responded

We’re glad the online scheduling gave you a 7:15am appointment right after a holiday. It’s rewarding to know Mark and the service team had your Volvo XC60 ready by early afternoon for your drive home. We look forward to assisting you again on your next trip through New Jersey. Enjoy!

May 28, 2026

Dealership Rating
Employee Rating

Mark Terry and the Team at SMYTHE Volvo in Summit were excellent. Exceptional Service and Communication. More

by CLGODWIN33
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 29, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team provided excellent service and communication. We’re glad our efforts met your expectations. Thank you for sharing your positive experience! Enjoy!

May 24, 2026

Dealership Rating
Employee Rating

Excellent service! Very knowlegable about their cars. Everyone there cares about customers. Would recommend highly More

by LIZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Regina Krauza

May 24, 2026

Smythe Volvo Cars responded

It’s great to hear that our service and knowledge of your Volvo XC60 made your visit so positive. Thank you for recommending us so highly. We look forward to assisting you again. Enjoy!

May 22, 2026

Dealership Rating
Employee Rating

Great service and nice people! Very continently located . We own 2 Volvos now and have purchased 5 Volvos over the years from Smythe!! More

by John Geddes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Kenect Team

May 22, 2026

Smythe Volvo Cars responded

Hello, it’s wonderful to hear that our service and location have been so convenient for you. We appreciate your loyalty through five Volvo purchases and look forward to serving you again. Enjoy!

May 21, 2026

Dealership Rating
Employee Rating

Friendly, professional and SMYTHE is a pleasure to deal with. Everyone is friendly and knowledgeable. The department operates efficiently and professionally. I recommend Smythe to many friends. More

by Mmp0501
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 21, 2026

Smythe Volvo Cars responded

We’re thrilled to hear Mark and our team provided friendly and professional service for your Volvo XC60. Thank you for noting the efficiency and expertise you experienced. We appreciate your recommendation to friends. Enjoy!

May 19, 2026

Dealership Rating
Employee Rating

Good service. Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too More

by NP NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Smythe Volvo Cars responded

It’s great to hear our team provided clear communication from start to finish and professional service on your Volvo S60. We appreciate you choosing us and look forward to assisting you again. Enjoy!

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