Mark Terry

Amazing service! !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo ow !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo owners. I cannot wait till my next visit. Thank you again Mark and thank you Smythe Volvo More

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Excellent service, fast, reliable, I recommend this dealership and Mark’ service without question. My experience was great. dealership and Mark’ service without question. My experience was great. More

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While I was frustrated that the control screen was black and unable to be rebooted (making driving my car anything but safe or easy, not to mention very cold), I was extremely happy with Mark Terry. As soo and unable to be rebooted (making driving my car anything but safe or easy, not to mention very cold), I was extremely happy with Mark Terry. As soon as he got on the phone and heard my situation, he was terrific. He offered to have my car picked up (I ended up driving as I had to get to a meeting) and was ready for me when I arrived at the dealership with a loaner car. He stated in communication with me and updated me on my car’s status. I picked it up this morning and everything seems to be working fine. While I’m honestly a bit disappointed with the fact that the car malfunctioned, that’s a Volvo issue, not a Smythe issue. More

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Mark is excellent. He has a can-do attitude, follows up, communicates clearly, and really puts the customer first. After this kind of service experience, I’ll definitel He has a can-do attitude, follows up, communicates clearly, and really puts the customer first. After this kind of service experience, I’ll definitely be reaching out once my lease is up this summer. More

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Great service, great explanations as of what the problem is. And very professional. Mark is very good !! is. And very professional. Mark is very good !! More

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The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. positive experience for the customers if this dealership. More

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Mark was extremely friendly, courteous, & professional. His attention to detail and communication throughout the day was great. His attention to detail and communication throughout the day was great. More

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David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with throughout the process. Special thanks to Emilio and Mark who were part of this repair journey and so very helpful! More

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Very knowledgeable staff at Smythe Volvo. They addressed our needs quickly and efficiently, and at a reasonable cost. They addressed our needs quickly and efficiently, and at a reasonable cost. More

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Great service and very happy Will return again Loves it Awesome job can’t thank them enough it Awesome job can’t thank them enough More

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