Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
265 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

265 Reviews

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265 Reviews of Mark Terry

June 12, 2026

Dealership Rating
Employee Rating

Friendly staff, thorough explanation of services provided and needed. Overall a pleasant experience. Thank you. More

by joseoconor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Smythe Volvo Cars responded

We appreciate you highlighting our team’s friendly approach and clear explanation of services. We’re glad your Volvo XC90 maintenance was both thorough and pleasant. Mark and the rest of our staff look forward to helping you again. Enjoy!

June 04, 2026

Dealership Rating
Employee Rating

Mark is always very nice and he explains what needs to be done and he is polite More

by BLUE
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 05, 2026

Smythe Volvo Cars responded

It’s wonderful to know Mark’s polite demeanor and clear explanations help you feel confident when bringing in your Volvo XC60. Thanks for sharing your experience with Mark during your service visit. Enjoy!

June 04, 2026

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Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

Mark was excellent, informative, patient, respectful and gave us an excellent experience. Highly recommend him More

by ROBSZYMANIK13
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026

Smythe Volvo Cars responded

We’re thrilled Mark made your Volvo XC90 service so informative and respectful. He’ll be delighted by your recommendation. Thank you for sharing your experience. Enjoy!

June 03, 2026

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Employee Rating

Overall team is incredibly kind, empathetic and supportive. I work in customer service and I always feel like we are being heard and really trying to help resolve and support the client here. More

by Rmg272001
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team treated you with empathy and support during your Volvo XC60 service. We’re glad you felt heard and that we could help address your concerns. Thank you for trusting us with your vehicle. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

Everything was quick, I stayed informed, all my concerns were addressed seamlessly! Mark was great to work with! More

by SHAPARSE
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to know that service on your Volvo XC40 was quick and informative. We’re pleased Mark could address all your concerns seamlessly. Thanks for taking the time to share your five-star experience. Enjoy!

June 03, 2026

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Employee Rating

The service center always tries to accommodate your personal schedule and is very consistent with high standards of delivery. More

by TJ.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Jun 06, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

June 02, 2026

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Employee Rating

Everyone is incredibly nice and they understand that, in many cases, they are catering to parents who have busy lives. More

by MATTBOSSO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jun 02, 2026

Smythe Volvo Cars responded

We’re glad our team’s friendly approach and respect for your busy schedule made your visit seamless. Thank you for trusting us with your Volvo XC60. We look forward to the opportunity to assist you again. Enjoy!

May 29, 2026

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Employee Rating

I was in the area on vacation and, of course, my car's check engine light came on the day before my 8+ hr drive home. I quickly googled reliable Volvo service near me and found Smythe. Their online servic More

by katie.williams314
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 29, 2026

Smythe Volvo Cars responded

We’re glad the online scheduling gave you a 7:15am appointment right after a holiday. It’s rewarding to know Mark and the service team had your Volvo XC60 ready by early afternoon for your drive home. We look forward to assisting you again on your next trip through New Jersey. Enjoy!

May 28, 2026

Dealership Rating
Employee Rating

Mark Terry and the Team at SMYTHE Volvo in Summit were excellent. Exceptional Service and Communication. More

by CLGODWIN33
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 29, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team provided excellent service and communication. We’re glad our efforts met your expectations. Thank you for sharing your positive experience! Enjoy!

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