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Mark Terry

Overview Reviews (281) Inventory (363)

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Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

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4.9

281 Reviews

Overview Reviews (281) Inventory (363)

Dealership Experience

5 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English

Spanish

4.9

281 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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281 Reviews of Mark Terry

October 27, 2026

Dealership Rating

Employee Rating

Terry is always upfront and honest about what to expect from your service. Thank you from your service. Thank you More

by LeoWright

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

October 24, 2026

Dealership Rating

Employee Rating

Mark is so nice & helpful. The tech was top notch in diagnosing the problem. The tech was top notch in diagnosing the problem. More

by GCAMPION24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Oct 24, 2026 -

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

September 27, 2026

Dealership Rating

Employee Rating

Symthe is Always top-notch. They always go above and beyond. Very efficient . Thank you,Mark! They always go above and beyond. Very efficient . Thank you,Mark! More

by janiesea

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 27, 2026 -

Smythe Volvo Cars responded

Knowing our service felt efficient and went above and beyond means a lot to our team. We’re pleased Mark could deliver that level of care for your Volvo V60 Cross Country. Enjoy!

September 02, 2026

Dealership Rating

Employee Rating

I have been a Smythe customer since 1990. Smythe has always made me feel that i am top priority from sales to service. Mark and David are thorough, honest and have kept me a continuing custom Smythe has always made me feel that i am top priority from sales to service. Mark and David are thorough, honest and have kept me a continuing customer which is of very high value to my family. More

by Finfante0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Sep 02, 2026 -

Smythe Volvo Cars responded

After more than thirty years with us, your continued loyalty means a great deal to our team. We’re glad Mark and our service department could deliver detailed and transparent care on your Volvo XC60. Enjoy!

September 01, 2026

Dealership Rating

Employee Rating

Mark was very knowledgeable and went above and beyond on giving me details about my car. giving me details about my car. More

by nikbeth919

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Sep 01, 2026 -

Smythe Volvo Cars responded

Knowing you appreciated Mark’s expertise and the extra effort he took to explain every aspect of your Volvo XC40 means a lot to our service team. Thank you for your five-star rating. Enjoy!

August 25, 2026

Dealership Rating

Employee Rating

Provides great service! Took good care of my car for many years. Easy to make appointments. Took good care of my car for many years. Easy to make appointments. More

by Jersey2026

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Casey Keppler

Aug 25, 2026 -

Smythe Volvo Cars responded

Your comment on easy appointment scheduling highlights our team’s focus on convenience. Knowing we’ve provided dependable care for your Volvo S60 over the years is truly rewarding. Your kind words and five-star rating mean a great deal to us. Enjoy!

August 20, 2026

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Employee Rating

Efficient. Courteous. Helpful. Mark was very friendly and helped me navigate my questions with timely information. Courteous. Helpful. Mark was very friendly and helped me navigate my questions with timely information. More

by jddonnelly

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Aug 20, 2026 -

Smythe Volvo Cars responded

We're glad the service on your Volvo XC90 went smoothly and that Mark provided prompt, friendly support. Knowing you found our team helpful in answering your questions with timely information means a lot to us. Enjoy!

August 12, 2026

Dealership Rating

Employee Rating

Friendly, thorough, and helpful service. Everything was explained clearly, and the work was done faster than expected. Everything was explained clearly, and the work was done faster than expected. More

by michelle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 12, 2026 -

Smythe Volvo Cars responded

Knowing that our explanations were clear and that the service on your Volvo XC90 was completed faster than expected is truly rewarding. Our service team is pleased we could provide such detailed and timely care for your vehicle. Enjoy!

July 25, 2026

Dealership Rating

Employee Rating

This service team is Amazing ! !!!! This dealership is great. I was met by a service rep and then the service manager Dave. It is the best dealership service I have ever had! !!!! This dealership is great. I was met by a service rep and then the service manager Dave. It is the best dealership service I have ever had! More

by TOM@STCOTTERINC.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jul 25, 2026 -

Smythe Volvo Cars responded

We’re delighted our service department made your XC90 appointment exceptional. Your compliments inspire us to maintain that high level of care. We look forward to welcoming you back for your next service. Enjoy!

July 13, 2026

Dealership Rating

Employee Rating

My car had an acute problem and was towed in to Smythe Volvo on a Sunday. I was worried that the dealership would not be able to look at my car on Monday morning because I did not have an appointment. But Volvo on a Sunday. I was worried that the dealership would not be able to look at my car on Monday morning because I did not have an appointment. But when I called at 7:30 AM to check to see if they had noticed my car in their parking lot, Mark told me that it had already been diagnosed and already had a plan to fix it. I got it back the same day! More

by pkekml2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

Jul 14, 2026 -

Smythe Volvo Cars responded

We’re pleased we could help with your Volvo S80’s urgent issue. Mark and our team diagnosed the problem first thing Monday morning and had your car back on the road later that day. Thank you for sharing your experience! Enjoy!

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