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Mark Terry

Overview Reviews (256) Inventory (390)

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Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

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4.9

256 Reviews

Overview Reviews (256) Inventory (390)

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English

Spanish

4.9

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Mark Terry

May 28, 2026

Dealership Rating

Employee Rating

Mark Terry and the Team at SMYTHE Volvo in Summit were excellent. Exceptional Service and Communication. excellent. Exceptional Service and Communication. More

by CLGODWIN33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 29, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team provided excellent service and communication. We’re glad our efforts met your expectations. Thank you for sharing your positive experience! Enjoy!

May 24, 2026

Dealership Rating

Employee Rating

Excellent service! Very knowlegable about their cars. Everyone there cares about customers. Would recommend highly Very knowlegable about their cars. Everyone there cares about customers. Would recommend highly More

by LIZZA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam, Regina Krauza

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May 24, 2026 -

Smythe Volvo Cars responded

It’s great to hear that our service and knowledge of your Volvo XC60 made your visit so positive. Thank you for recommending us so highly. We look forward to assisting you again. Enjoy!

May 22, 2026

Dealership Rating

Employee Rating

Great service and nice people! Very continently located . We own 2 Volvos now and have purchased 5 Volvos over the years from Smythe!! Very continently located . We own 2 Volvos now and have purchased 5 Volvos over the years from Smythe!! More

by John Geddes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson, Kenect Team

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May 22, 2026 -

Smythe Volvo Cars responded

Hello, it’s wonderful to hear that our service and location have been so convenient for you. We appreciate your loyalty through five Volvo purchases and look forward to serving you again. Enjoy!

May 21, 2026

Dealership Rating

Employee Rating

Friendly, professional and SMYTHE is a pleasure to deal with. Everyone is friendly and knowledgeable. The department operates efficiently and professionally. I recommend Smythe to many friends. with. Everyone is friendly and knowledgeable. The department operates efficiently and professionally. I recommend Smythe to many friends. More

by Mmp0501

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 21, 2026 -

Smythe Volvo Cars responded

We’re thrilled to hear Mark and our team provided friendly and professional service for your Volvo XC60. Thank you for noting the efficiency and expertise you experienced. We appreciate your recommendation to friends. Enjoy!

May 19, 2026

Dealership Rating

Employee Rating

Good service. Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too More

by NP NJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2026 -

Smythe Volvo Cars responded

It’s great to hear our team provided clear communication from start to finish and professional service on your Volvo S60. We appreciate you choosing us and look forward to assisting you again. Enjoy!

May 16, 2026

Dealership Rating

Employee Rating

It was good overall but I had to call to get an explanation of the 15 items suggested to fix and then was told half of them were not necessary at this time. Feel that was unnecessary to put on the explanation of the 15 items suggested to fix and then was told half of them were not necessary at this time. Feel that was unnecessary to put on the report if that was the case. More

by MARYCLAREOSORIO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 17, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if we you would like to discuss your concerns in more detail. We value your business and hope to see you again! Enjoy!

May 14, 2026

Dealership Rating

Employee Rating

This dealer is always very friendly; clean, and accessible. They are the closest dealer to me and won’t go anywhere else accessible. They are the closest dealer to me and won’t go anywhere else More

by SCHIFFEROLIVIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Tina Dewald

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May 14, 2026 -

Smythe Volvo Cars responded

We’re delighted to hear our team’s friendly service, clean facility, and convenient location keep you coming back. Thank you for trusting us with your Volvo service, and we look forward to your next visit. Enjoy!

May 14, 2026

Dealership Rating

Employee Rating

Helpful. Timely. Kept up to date as to progress Polite and professional. Thorough and reasonable Timely. Kept up to date as to progress Polite and professional. Thorough and reasonable More

by JESSIG12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 14, 2026 -

Smythe Volvo Cars responded

We’re glad Mark kept you informed with helpful, timely updates. It’s wonderful that your Volvo XC70 received polite, professional, thorough and reasonable care. We look forward to assisting you again. Enjoy!

May 14, 2026

Dealership Rating

Employee Rating

Very clear understanding of the problem and accurately assessing the amount of time it would take assessing the amount of time it would take More

by MARYMOONEY5716

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 14, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting Mark’s clear understanding of your Volvo XC90 issue and the accurate time estimate. We appreciate your feedback and look forward to assisting you again. Enjoy!

May 13, 2026

Dealership Rating

Employee Rating

Smythe service is always top notch. Mark took great care of my car (and me) when I had an unexpected flat tire during weekend hours. I was so impressed to get an app notification that s Mark took great care of my car (and me) when I had an unexpected flat tire during weekend hours. I was so impressed to get an app notification that someone was working on my car before 7am on Monday morning. Amazing service More

by kate.a.rummel

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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May 13, 2026 -

Smythe Volvo Cars responded

It’s great to hear how Mark and our team stepped in for your Volvo XC60 flat tire during the weekend. We understand how situations like that can disrupt plans and are pleased you received the early app update before 7am. Thank you for trusting us and sharing your experience. Enjoy!

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