Mark Thomas | Page 22

I had a very easygoing and painless experience purchasing a new vehicle, Rav 4, last week. Communication and cooperation were instrumental in finalizing the deal. I would recommend this dealership and vehicl a new vehicle, Rav 4, last week. Communication and cooperation were instrumental in finalizing the deal. I would recommend this dealership and vehicle to others. More

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Our experience at Scranton Toyota surpassed our expectations. The people we met were friendly, informative and extremely knowledgable in their fields. Mark Thomas was our salesperson and he was a p expectations. The people we met were friendly, informative and extremely knowledgable in their fields. Mark Thomas was our salesperson and he was a perfect match for us. We felt that we were in good hands right from our first phone conversation so by the time we met him a few hours later, we knew we had made a friend. Mark was up front with us the whole way, no battling or bickering with the price. That was truly appreciated. Mark introduced us to Angelo Barretta to sign the paperwork. Angelo, too was extremely knowledgable and helped us to understand the best warranty program for us to purchase. He was like a long lost friend! My husband and he shared many funny experiences about the acquaintances they both knew. We spent many hours that day at the dealership but we were made to feel like part of the family. I will undoubtably refer all of my friends to Scranton Toyota. Buying a car can be a very stressful endeavor, but with the help and guidance we received from both Mark and Angelo, it was smooth sailing...driving! Jerry and Janelle Wierbowski Hawley,Pa More

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I had a wonderful experience. Everyone at Toyota of Scranton is very professional, courteous and friendly. Mark Thomas did an outstanding job of making us comfortable and getting me taken care of. I Scranton is very professional, courteous and friendly. Mark Thomas did an outstanding job of making us comfortable and getting me taken care of. I drove over 2 hours to see the car and he was willing to make the deal happen that evening. Angelo went thru the paperwork very quickly and professionally. This dealership is 5 star in my opinion and will recommend them to everyone. I will be back to buy from them again. More

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Mark Thomas is friendly, pleasant, low-key, knowledgeable. He did not get "the manager" to double team me. There was no pressure on me to buy a vehicle immediately or at first look. The test knowledgeable. He did not get "the manager" to double team me. There was no pressure on me to buy a vehicle immediately or at first look. The test drive was more than just around the neighborhood. He offered to stay late (and did) the day I picked up the RAV4. More

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I really had a good experience working with your dealership on my purchase of my FJ. Tom has really worked hard with me in meeting my expectations. dealership on my purchase of my FJ. Tom has really worked hard with me in meeting my expectations. More

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Our experience with your dealership was exceptional!! Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyo Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyone we spoke to and dealt with during the purchasing and delivery process were very friendly and professional. Thank you for a great experience!! More

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I found both Sue and Mark to be very knowledgeable and professional. I explained what I was looking for and they were able to not only meet my expectations but exceeded them. They made my lease experience professional. I explained what I was looking for and they were able to not only meet my expectations but exceeded them. They made my lease experience a pleasurable one without all the usual hassle you get with some dealerships. I will highly recommend Toyota of Scranton and both Sue and Mark to my friends. More

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Marks Thomas was very helpful, friendly and I would recommend any person interest I buying a car to go see him and the rest of the staff at Toyota in Scranton. recommend any person interest I buying a car to go see him and the rest of the staff at Toyota in Scranton. More

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I initially contacted Scranton Toyota via a live chat and set up an appointment. Amanda promptly called me back and confirmed my appointment for the next day and told me that Mark would be available to assi set up an appointment. Amanda promptly called me back and confirmed my appointment for the next day and told me that Mark would be available to assist me. I showed up at the dealership the next day at my appointed time and Mark was available immediately upon being paged. He showed me the car and we took it for a test drive. Being I was convinced on the car right away, I tried to just circle the parking lot as my test drive, but Mark insisted I drive it a little bit more to be sure I did. Being I came in with my own financing, I initially declined talking to the finance guy; however, I agreed to let him run my credit and he ended up getting me a better financing deal than I initially came in with. That was great with me. I was running on a tight schedule the next day and pickup of the car was super. I was able to make my appointment and I found out afterwards, when Mark called me the next day to check up on me and my new vehicle, that he came in on his day off so he could help me with the pickup. That was very nice and not information that was volunteered to me, but solicited by me. This is the first time I have stepped foot into a dealership since 1998 when I bought a Saturn and it was an absolutely positive experience and, when the time comes, I will certainly be back. The vehicle is perfect and I am extremely happy. More

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Their are no words to describe our feeling about this dealership. This is the second time we have dealt with them once in 2011 when my financial circumstances were really good and we bought a car outrigh dealership. This is the second time we have dealt with them once in 2011 when my financial circumstances were really good and we bought a car outright and this 2nd time when I had next to nothing. I went into this dealership the 2nd time thinking there is no way they could help me, especially with my credit History. I went in with and Approval with a company called Roadloans which they had very little dealings with but were willing to try and work with this company to get me the right car. The process went on for around 3 weeks with me getting a 2008 chevrolet Cobalt with only 21,000 miles. Mark Thomas my salesperson was my right hand man thru all this. He kept me positive and upbeat throughout the whole process. Omeir the Finance person who worked with roadloans was nothing more than a true professional answering all my questions being stupid or not. The Whole Staff of Toyota of Scranton including Mechanics are fantastic. They treated me the same way when I had nothing as they treated me when I had something. I cannot tell you how my wife and I are so grateful to them. The reason I gave them an excellent rating on every category is because they were. If there was better than excellent i would give that to them. One more thing I cannot say enough about is salesman Mark Thomas he is fantastic not just as a salesperson but also as a human being. More

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