Mark Torelli | Page 6

Our third VW from Pete Moore and as always, the service was amazing! We'll be back when it's time for #6! was amazing! We'll be back when it's time for #6! More

Report | Print

Always a pleasure to deal with this company. The associate knows us and what we need. The associate knows us and what we need. More

Report | Print

Always treated with respect and listened too for our wishes. Associate very aware of what we need. wishes. Associate very aware of what we need. More

Report | Print

This dealership from start to finish went over and above to assist me with the purchase of my new vehicle. I have never been treated so well, and I have purchased a lot of vehicles. My salesman, Mark, is to assist me with the purchase of my new vehicle. I have never been treated so well, and I have purchased a lot of vehicles. My salesman, Mark, is the best! The Service department was great. Pete Moore Imports truly knows how to treat a customer. I would definitely recommend them to anyone. Many thanks and much gratitude to all of you! More

Report | Print

My car buying journey began at Pete Moore service department after some undesirable circumstances with my previous vehicle. I considered all options for repair before ultimately deciding that a used department after some undesirable circumstances with my previous vehicle. I considered all options for repair before ultimately deciding that a used car or even a new vehicle might be money better spent considering the repair costs. I began with an idea of what I wanted before deciding to take my time and look at every option within the area that fit my price-point and selection criterion. My last car was a Volkswagen so I was comfortable choosing another VW, however I looked at every other make. I perceived that there was added value with another VW dealer nearby and drove to see their models as well. Pete Moore Imports was my last stop and I was lucky enough to sit down with Jeff Korel and Mark Torelli. I explained every one of my concerns, and my experience. They listened and asked to hear more which I gladly revealed the details from the service center to sitting down with them that day. I could not believe they took the time to hear all of my concerns and provide me an offer that I could not refuse. They had no idea I had already signed for another VW with someone else, but I just felt that they would go above and beyond because they understood. I may never seen another dealership in my life! I understand they can help me get with any vehicle, and I plan on taking Jeff and Mark up on that offer- if and only if I decide the next few VW's my family and I buy from them are not enough. They worked with me to the very end, and ensured I was happy leaving with every warranty I asked for as well packaged together. I thought I would be driving away in something used, and they directed me to what they knew would fit in a New Car! Extremely grateful for having this experience as I have, so that I may appreciate the care, knowledge, and great customer service by Mark Torelli and Jeff Korel from Sales and Samantha from Service! More

Report | Print

I wanted to do a follow up to the review that was sent for a service visit that was done on 24 April 2023, for an installation of a Bumperdilla. Originally the installation was not done correctly and a r for a service visit that was done on 24 April 2023, for an installation of a Bumperdilla. Originally the installation was not done correctly and a review was sent to Pete Moore Imports in response to that installation. However, after talking to the Service Manager, Monty, he assured me that this was not a normal service visit for this dealership, and he wanted to make sure they got it right. Monty followed up with setting up an appointment to get my VW Atlas back in to the dealership for a New installation of the Bumperdilla, and within 24 hours, I was able to get my Atlas in for the New Bumperdilla, and was in and out within 45 minutes. Although I was not satisfied with my first installation, the Pete Moore Import Service Department went above and beyond to make sure I was happy and satisfied with this installation of the New Bumperdilla. I was impressed with the Excellent followup service by the Service Department, Service Manager Monty and a special shout out to Mark Torelli, for his outstanding customer service. Thank You for making this service visit a five star experience !! More

Report | Print

Mark Torelli and Jeff Korel are always amazing. This is the second vehicle we have got from them. They always work with us and always find us the best deal. always go above and beyond with their cu This is the second vehicle we have got from them. They always work with us and always find us the best deal. always go above and beyond with their customer service. Thank you Mark and Jeff. Thank you, Jen, for helping explain everything to us and making sure we understand. More

Report | Print

All I can say is wow! Mark Torelli is amazing. Him and Jennifer Scroggins worked wonders for us and purchased 2 trucks in 2 days! I highly recommend anyone to come see the Mark Torelli is amazing. Him and Jennifer Scroggins worked wonders for us and purchased 2 trucks in 2 days! I highly recommend anyone to come see them, best service ever! Definitely a blessing 🙏 More

Report | Print

Great service, very helpful and friendly staff! So pleased with the car I purchased! I will be back to purchase my next car. So pleased with the car I purchased! I will be back to purchase my next car. More

Report | Print

No high sales pressure. Cool, calm atmosphere. Took time to explain each vehicle and only showed me the ones I requested to see. Cool, calm atmosphere. Took time to explain each vehicle and only showed me the ones I requested to see. More

Report | Print