Mark Umutyan
Mark Umutyan at Rusnak Volvo Cars

Mark Umutyan

General Manager

Rusnak Volvo Cars

2025 East Colorado Blvd
Pasadena, CA 91107

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1 Review of Mark Umutyan

May 22, 2025

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Only giving 1 star because it's impossible to give zero. The worst customer service experience of my life. 100k EX90 that has been to the shop 7 times in the 3 months we have had it. This was our 5th More

by LAJoneser
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Trade-in Experience
Recommend Dealer
No
May 24, 2025

Rusnak Volvo Cars responded

We’re very sorry to hear about your experience and completely understand your frustration. Our team has been in ongoing contact and remains committed to supporting you every step of the way. We appreciate your patience and are doing everything we can to assist. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 24, 2025

LAJoneser responded

It's been over a month now and not 1 word from Volvo USA. Car got towed again for the 7th time because of a total system failure, We have had a loaner (Thats half the price of the car we bought) for longer than we have had the car now

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