Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 12

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
909 Reviews

Industry Experience

11 yrs, 11 mos

4.9

909 Reviews

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909 Reviews of Mark Valerio

September 20, 2025

Dealership Rating
Employee Rating

Mark Valerio has primarily assisted me with the servicing of my vehicle since I purchased the vehicle from Executive in 2019. Mark was able to get me in for a sensor replacement within two days since I had More

by JOSEPH.ANTONELLI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

September 19, 2025

Dealership Rating
Employee Rating

This was the second time bringing my car to Executive. Both times exceptional service from start to finish. More

by Evilia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

September 18, 2025

Dealership Rating
Employee Rating

Brought vehicle in to evaluate very strong odor of gasoline from drivers side rear of vehicle with "NO" check engine lights activated. Invoice stated repeatedly that no check engine light was "on". T More

by bcivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2025

Executive Chevrolet responded

Good afternoon. We understand, after speaking with your service writer, that a low level of fuel, would not allow the vehicle to self-test again (the fuel level must be over 11% to run tests). Only an O2 sensor code was stored. Also, that the only smell noted during the inspection, was an exhaust smell. An inspection under the vehicle, showed no evidence of any fuel leaking. With no evidence of any leaking fluid, no current fault codes to work with, the concern cannot be confirmed. If the concern becomes evident or if a check engine warning appears, we would be more than happy to take another look at the vehicle. Respectfully, Chevy Service team

September 15, 2025

Dealership Rating
Employee Rating

I could not ask for a better experience. Mark was great and solved all my issues. More

by michaelvalentino1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

September 13, 2025

Dealership Rating
Employee Rating

Absolutely a 5 star dealership, Kellen is #1 in my book, would definitely highly recommend this dealership and Kellen More

by H2hummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cerra Terrill-Rodriguez, Kellen Vrlik , Mary Gallagher

Sep 14, 2025

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Shaun Woodward General Manager

September 13, 2025

Dealership Rating
Employee Rating

Mark was very polite and explained everything that was gonna be done to the vehicle. He even ordered the relay i was missing for the heated seats since i purchased the car. I will definitely return to Exe More

by Lucifred_666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

September 11, 2025

Dealership Rating
Employee Rating

Super to do business with. Very friendly ,Courteous, helpful, knowledgeable and trustworthy and the service department is excellent. More

by MOMMACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Sep 11, 2025

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

September 10, 2025

Dealership Rating
Employee Rating

Courteous service from rep at desk, timely and efficient service from technician, affordable pricing, clear communication and explanation of work performed More

by Jayric23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Ben Bender

Sep 10, 2025

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

September 08, 2025

Dealership Rating
Employee Rating

They Did what was needed; they were courteous. We had two oil changes done on 2 of our vehicles More

by ATMAORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Sep 09, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

September 05, 2025

Dealership Rating
Employee Rating

Your service department is wonderful. Your staff and techs all do a great job they are always able to get to the route of the problem More

by MGARY8821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Ben Bender

Sep 05, 2025

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

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