Mark Vasquez

Mark was great to work with and very willing to make sure we were happy and comfortable with our deal. Everything moved quickly. we were happy and comfortable with our deal. Everything moved quickly. More

by erin.laseman Verified Customer Verified Customer

Report | Print

**DMV Investigation** Our initial experience with Janesville Kia was prompt and professional as we inquired about the vehicle and set up a time to look at it. The vehicle had no pictures on-line, so Janesville Kia was prompt and professional as we inquired about the vehicle and set up a time to look at it. The vehicle had no pictures on-line, so they dealership texted pictures to us, being careful to omit the areas with damage - $2,000.00 worth of damage. Mark was pleasant and forthcoming about his lack of knowledge about our vehicle during the test drive and acknowledged he couldn't answer our questions, differing to the service department for answers. Although the buyer's guide indicated the vehicle had been inspected, the power steering fluid was empty, resulting in detectible issues during the test drive. When we pointed it out, the service tech filled it up and we were allowed a second test drive. Ultimately, we purchased the used the vehicle. Buyer Beware!!! VIN etching is a voluntary added expense, when signing, the paperwork clearly states you do NOT need to purchase the passive anti-theft protection. We were given our paperwork a page at a time and each page was taken away after we signed it so we could not compare the pages side by side. Upon reviewing our copies at home, we found the vehicle price was different on the Purchase Contract and the MV-11 both of which were higher than the advertised price, the taxes reported on the MV-11 were too high, there were (2) differing copies of the MV-11, and our Buyer's Guide was missing. Your negotiated price will not be evident on any of the paperwork. Bring your calculator! We reached out to the dealership multiple times for resolution and got no response. We eventually filed a complaint with the DMV. Upon investigation, the dealership refunded the difference between the advertised price and the price we were charged. The DMV obtained a Buyer's Guide for us (which had a 3rd differing price). The dealership was issued a warning for not selling for the advertised price and for their documents not being accurate. More

by BWI Verified Customer Verified Customer

Report | Print

Great place to buy. Just bought my Kia Telluride from Noah highly recommend to friends and family he went above and beyond. Just bought my Kia Telluride from Noah highly recommend to friends and family he went above and beyond. More

Report | Print

Mark was great to work with. He understood what I wanted and made sure to work with me He understood what I wanted and made sure to work with me More

by chris flick Verified Customer Verified Customer

Report | Print

Very professional car came back clean like the little waiting room and hot chocolate cool waiting room and hot chocolate cool More

by fischer.daniel1004 Verified Customer Verified Customer

Report | Print

Mark was personable and not pushy. He was the best type of salesman- informative and not aggressive. He knew what terms fits my budget and he worked to get the deal done. He was the best type of salesman- informative and not aggressive. He knew what terms fits my budget and he worked to get the deal done. More

by TOONZ Verified Customer Verified Customer

Report | Print

Great - stop making a minimum - Irritating - ugh still irritating! - sabotage yourself - omg still can’t submit! irritating! - sabotage yourself - omg still can’t submit! More

by windym15 Verified Customer Verified Customer

Report | Print

Angel was great! Stop making Me Write more Than I want To give credit to my person :( Stop making Me Write more Than I want To give credit to my person :( More

by windym15 Verified Customer Verified Customer

Report | Print

Mark was very accommodating and willing to work with me. Very polite and easy to deal with. Would definitely buy from you guys again because of my experience. Very polite and easy to deal with. Would definitely buy from you guys again because of my experience. More

by benparke455 Verified Customer Verified Customer

Report | Print

Mark was wonderful and found the car of my dreams. He made the experience perfect. He made the experience perfect. More

by alexisraevogt Verified Customer Verified Customer

Report | Print