Mark Vasquez

They were friendly, fair and knowledgeable. The purchase took place in a very short time The purchase took place in a very short time More

by raulmenchaca042052 Verified Customer Verified Customer

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Bent over backwards to help deliver a good used vehicle for me. I am full of thanks to this dealership. for me. I am full of thanks to this dealership. More

by 7empty7full Verified Customer Verified Customer

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I was able to get in and get the services done quickly. They even told me about recalls on my vehicle that I didn’t know about and didn’t charge me anything for fixing them. They even told me about recalls on my vehicle that I didn’t know about and didn’t charge me anything for fixing them. More

by cayla_kaldenberger Verified Customer Verified Customer

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Kia did a perfect job fixing and changing my oil I would highly recommend them highly recommend them More

by ETHANVIENI1987 Verified Customer Verified Customer

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Wish I could give them 0 stars instead of the 1 that they don’t deserve. They are a bunch of crooks and make you get a $400 Anti Theft warranty that is optional. They do say it’s optional only when they were don’t deserve. They are a bunch of crooks and make you get a $400 Anti Theft warranty that is optional. They do say it’s optional only when they were questioned about it and the contract. If you don’t do the warranty they will refuse to sell you a car. They don’t fully disclose that it’s a charge and they claimed there was no fee and included. The response from them is the OWNER of the dealership wants everyone to get this on their vehicles no matter what. Also, they said it goes in the owners pocket hence why they make you get something you don’t need/want. Be honest and fully disclose!!! Forced warranties are illegal in WI and you need to follow the law and stop trying to be shady. Mark was pretty laid back and chill till we decided not to go ahead with the deal since we got bad vibes and didn’t want to deal with the dishonest and unethical sales tactics. He was very cocky at the end and glad we didn’t buy from him and this dealership. BUYERS BEWARE….don’t buy from them unless you want to be screwed and forced into warranties and buy a half xxx inspected car. I wouldn’t recommend my worst enemy to buy a car from this place, do yourself a favor and save your self the stress and money. More

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Highly recommend avoiding the dealership! ! If you want the shady stereotypical used car sales tactics at its best then this is the place for you. went in looking for a vehicle for my teenage ! If you want the shady stereotypical used car sales tactics at its best then this is the place for you. went in looking for a vehicle for my teenager. They had one posted that was in his price range. Before we left the parking lot the airbag light came on. The car then proceeded to sputter and almost stalled/died several times. I honestly didn’t think it would make it back even driving a few blocks. They had not cleaned this car out it still had the prior owners information including a copy of their drivers license/insurance. When we pulled up, they asked what we thought - I said absolutely not, I didn’t even think it was safe to sell. They said let’s see what else we can find. A few minutes later, they rolled up with a 2011 Mercedes-Benz “owned by an old guy”. Of course this was like dangling a steak in front of a dog when you’re dealing with a teen. Against our better judgment, we decided to drive it. It drove decently… Especially compared to the 1st death trap but definitely seemed to need an alignment. We debated for quite some time and they were willing to let this car go for an obscenely low price - they didn’t even have a price on the car. Again, against better judgment, we decided that we would take it. Legally in Wisconsin, they can’t even let you drive a car that has not been inspected let alone to finalize a sale without the guide attached to the car per the state. They said to come back tomorrow or better yet they could “drop it off at our house” without us even seeing the inspection sheet. The entire night I felt uneasy about this transaction, even more after we noticed an added $399 stolen vehicle fee. They told us that this was “ Included “in the price when we were going over the paperwork only to find out there was a charge but says optional. We call right away in the morning to say we were not sure that we wanted to continue this transaction and to hold our payment. We asked for the added charge to be removed -they refused saying the owner requires the “voluntary” add on or he won’t sell a car - again illegal in WI. They said “that’s fine we have people lined up for this car.” We told them we would be in after work to confirm our decision not to buy and to see the buyers guide. When we arrived, they had a half filled out guide and said it looked great minus a “ac leak” saying the ac drips water more than normal. Anyone with half a brain would know that this is not something that would be reported on an inspection plus there was not a box checked for the ac just a “leak”. The form said front cover leak. I questioned it sounded like an engine issue and confirmed on Google. They continued to deny it saying it must the “ac cover”. No one was able to show where this was, but it was in the “front”. There was oil spilled on the inside of the car that wasn’t there the prior day clearly pointing to them trying to cover something up. We had noticed oil spots where it was parked during the test drive but couldn’t confirm it was the car at that time. They claimed the alignment was perfect even when they saw it pulling and said “what do you expect it’s a used car” We didn’t feel comfortable with the deal and that we wanted the check back. This is when they got defensive/rude saying we could have easily doubled the money on the car that we were making a mistake etc. The said it would be sold in a day - it’s still there and they increased the price by 2k. We were told we had to wait 2-3 days for a refund. Why our check was even cashed to begin with was beyond me. They continued to change the date it would be available saying they had to confirm they had their money. No one calls you back. It’s like a giant frat party - probably safety to buy from a frat house. We have reported them to the state DOT who has contacted them. They told us that they have numerous flags alone with our transaction. Anyone who has experienced the shady sales here or “mandatory” fees/warranties please report More

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Wonderful sales team! No pressure, very relaxed and friendly environment, and they made sure we were completely happy with the vehicle and the financing options. No pressure, very relaxed and friendly environment, and they made sure we were completely happy with the vehicle and the financing options. More

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Well ran, clean, made me feel welcome and important. Angel was great and is great, listened and sold me the car I am driving now. Angel was great and is great, listened and sold me the car I am driving now. More

by shonglo6 Verified Customer Verified Customer

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Angel was awesome and treated me right. Clean location, got in and out fast, very welcoming. Highly recommended. Clean location, got in and out fast, very welcoming. Highly recommended. More

by shonglo6 Verified Customer Verified Customer

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Mark was wonderful to work with he was extremely kind and energetic during the entire process. energetic during the entire process. More

by Khin12 Verified Customer Verified Customer

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