Mark Wilburn | Page 27
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
743 Reviews
Write a Review743 Reviews of Mark Wilburn
October 20, 2024
From the time we made the initial phone call, until we picked up our finished car, the service was beyond excellent. The cost was estimated exactly, except an unexpected additional need, and a phone call picked up our finished car, the service was beyond excellent. The cost was estimated exactly, except an unexpected additional need, and a phone call was made to explain everything to us. Absolutely first class from start to finish! More
Other Employees Tagged: Tim Lawson, Jessica Matos
October 19, 2024
Always efficient and bring any concerns to light. The waiting room is always clean and tidy. Mark, the service representative, is very knowledgeable and always answers all my questions/inquiries. The waiting room is always clean and tidy. Mark, the service representative, is very knowledgeable and always answers all my questions/inquiries. More
October 18, 2024
Their service dept. open until 8 pm. I called them 6pm but they squeesed into before 7pm. And oil change, tire location and filter change had done before 8 pm. Thank y open until 8 pm. I called them 6pm but they squeesed into before 7pm. And oil change, tire location and filter change had done before 8 pm. Thank you for quick service and nice customer service. More
Other Employees Tagged: Jacob McMillen
October 17, 2024
I've been dealing with this dealer for 14 years with the sales and service of 3 Subarus. , and am in the process of buying my 4th now.. Obviously I have been very pleased with them. sales and service of 3 Subarus. , and am in the process of buying my 4th now.. Obviously I have been very pleased with them. More
Other Employees Tagged: Brian Fogarty, Adam Burke , Marshall McCarty
October 12, 2024
Great experience! This is a customer focused dealership. The employees in every department seem to want to ensure that their customers are getting the appropriate lev This is a customer focused dealership. The employees in every department seem to want to ensure that their customers are getting the appropriate level of attention. They know how to treat the customer! Bought a car yesterday and got a quick check in call from Ben today just to make sure we knew how to operate all of the new technology. More
Other Employees Tagged: Ben Kennedy , Anthony Abbata
October 12, 2024
Getting expensive. Service is always excellent. Do not like the additional crwdt card surcharge. Do not the 33 point inspection charge. Service is always excellent. Do not like the additional crwdt card surcharge. Do not the 33 point inspection charge. More
Other Employees Tagged: Jacob

