Mark Wilburn | Page 28
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
743 Reviews
Write a Review743 Reviews of Mark Wilburn
October 09, 2024
Randy Marion Subaru provided excellent service when I brought in my vehicle, the issue was fixed promptly and they were courteous and helpful brought in my vehicle, the issue was fixed promptly and they were courteous and helpful More
Other Employees Tagged: Jessica Matos
October 05, 2024
I love the staff. They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best service dept. Jessica and Mark top notch folks. More
Other Employees Tagged: Brian Fogarty , Jessica
October 01, 2024
One incredible experience. This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them out to lunch! It makes their job so much easer for returning customers! Seriously it the little things and this group does it so well! Great dealership all around! More
October 01, 2024
Great service, consistent. Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of safety concern to the customer. I won't submit any more reviews until the authentication mechanism is simplified. More
September 29, 2024
Great experience as always. Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru s Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru service has always been great and the people are fantastic. More
Other Employees Tagged: New gentleman whose name I don’t recall-Jacob?- was excellent.
September 29, 2024
We’ve owned 4 Foresters (3 from Randy Marion. Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the service department! My husband & I often reflect on the fact we’ve never had this kind of customer service from any other dealership. In fact, their customer service outshines about 99.99% of all businesses with which we’ve come in contact. In conversations w/others considering purchase/lease, we always tell them to go to Randy Marion FIRST! My neighbor has purchased 3 new vehicles in the last few years & she feels the same way. We will always own a Subaru or two (we have a 14 yr old Legacy) & they will come from Randy Marion. More
Other Employees Tagged: Keeley Murphy , Anthony Abbata, Bob Myers, I wish I could remember all their names. Just mark them all, extraordinary!

