Mark Wilburn | Page 32
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
743 Reviews
Write a Review743 Reviews of Mark Wilburn
September 06, 2024
I typically have an excellent experience, however yesterday was different. I came to have my tire pressure sensor checked, and I was told they would take a look in about 10-15 minutes. I ended up wai yesterday was different. I came to have my tire pressure sensor checked, and I was told they would take a look in about 10-15 minutes. I ended up waiting 75 minutes before being told that they had finished inspecting and agreed the battery in the sensor had died and would need replacement and that doing this service would take another hour. I left and will do this service at a local shop instead for 1/3 the cost. More
September 06, 2024
Work hard to solve problem and communicate well to keep customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. More
Other Employees Tagged: Shuttle drivers friendly and courteous.
September 06, 2024
Mark is always so pleasant. He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! More
September 03, 2024
Fantastic experience overall having our SUV serviced over the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. More
Other Employees Tagged: Tim Lawson
September 01, 2024
They are the best in customer service and quality standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. More
Other Employees Tagged: Jessica Matos

