Mark Wilburn | Page 33

Excellent service from the sales and finance department. Car was very clean and a full tank of gas. Delivery presentation was very informative Car was very clean and a full tank of gas. Delivery presentation was very informative More

by CHARLES65 Verified Customer Verified Customer

Report | Print

During my 2. 5 hour wait, it would have been nice for some kind of update. 5 hour wait, it would have been nice for some kind of update. More

by ARNOLDS5001 Verified Customer Verified Customer

Report | Print

Very friendly staff especially Aaron. He was awesome and so easy to work with. Very happy overall!! He was awesome and so easy to work with. Very happy overall!! More

by TMMATTHEWS623 Verified Customer Verified Customer

Report | Print

Mark Wilborn explained everything well and described the services performed - how and why - in detail. He also went the extra mile and fixed a lingering problem with the glovebox door. Much appreciated. services performed - how and why - in detail. He also went the extra mile and fixed a lingering problem with the glovebox door. Much appreciated. More

by SANDYROBINSON32 Verified Customer Verified Customer

Report | Print

I’ve always had excellent service at Randy Marion. Their service department never disappoints. And is on point every time I take my Subaru there for anything. Their service department never disappoints. And is on point every time I take my Subaru there for anything. More

by lakenormanlinda1 Verified Customer Verified Customer

Report | Print

Mark was very good at keeping me updated on the repair progress and of additional items I may want to take care of. progress and of additional items I may want to take care of. More

by stjacobsqc Verified Customer Verified Customer

Report | Print

Mark is the best service agent! The service at Randy nation is awesome I plan on purchasing from that dealership in the next year or 2. Looking to buy a hybrid outback!!! The service at Randy nation is awesome I plan on purchasing from that dealership in the next year or 2. Looking to buy a hybrid outback!!! More

by SSQUINNNC Verified Customer Verified Customer

Report | Print

They have very professional, courteous and knowledgeable staff. The service was completed within the time limit given. staff. The service was completed within the time limit given. More

by THAOYENG25 Verified Customer Verified Customer

Report | Print

Always professional, courteous and knowledgeable. Nice having the courtesy shuttle to drop off and pickup during appointment. Nice having the courtesy shuttle to drop off and pickup during appointment. More

by hillpm2002 Verified Customer Verified Customer

Report | Print

So, in an attempt to not pay a 3% up charge for using a credit card, I went to Valvoline to get my oil changed and tires rotated. That proved to be a disaster! They drained my transmission instead of the c credit card, I went to Valvoline to get my oil changed and tires rotated. That proved to be a disaster! They drained my transmission instead of the crankcase and double filled the engine oil. When I went back to Valvoline, they threw up their hands and said, “I dunno!” I immediately drove to Randy Marion where they quickly diagnosed the problem and began the process to fix it. In the end, they could not guarantee that some internal damage to the transmission had occurred. Fast forward, they replaced the transmission, thankfully at the cost of Valvoline ($14,000). In just a few days the car was back on the road and I completed a 1,900 mile road trip without an issue or worry. I’ll probably have to get service loaded with cash to avoid the 3% charge, but will continue to get my service needs completed at Randy Marion. Oh, and Mark Wilburn was a joy and very easy to work with! More

by Dan P. Verified Customer Verified Customer

Report | Print