Mark Wilburn | Page 37

Great customer service. Quick and reliable will. I Will recommend to anyone needing Subaru services. Quick and reliable will. I Will recommend to anyone needing Subaru services. More

by SUDBURY18-SHOP Verified Customer Verified Customer

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As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer service means as well. All the service writers and sales force should take lessons from him on how to treat customers. More

by MARTY.BYERS Verified Customer Verified Customer

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Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for service. Apparently since Starlink was no longer working my car kept trying to contact the mother ship which caused a battery drain on some cars. Mark said he would order the part and call me when it came in which he did got me scheduled came in and the checked out the new cars on the lot while I waited, didn't take long and Mark had me sign for the repair which was covered under warranty and down the road I went. More

by VERTICALCHAMBER Verified Customer Verified Customer

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Liked Mark. Called me back for scheduling warranty work. Was given a loaner for the day. Called me back for scheduling warranty work. Was given a loaner for the day. More

by JOHNHUNTERKNIGHT Verified Customer Verified Customer

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Very Helpful and friendly. She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! More

by kyle.metts Verified Customer Verified Customer

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Super nice people,very fast service and done very efficiently love my Subaru Outback thanks efficiently love my Subaru Outback thanks More

by tdorsey64 Verified Customer Verified Customer

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I went in for my regular service on my 2023 Outback. Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Rand Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Randy Marion Automotive employees should follow. More

by MARTY.BYERS Verified Customer Verified Customer

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Everyone is always pleasant professional and efficient and explain their work and feed with me and explain their work and feed with me More

by sstapp0226 Verified Customer Verified Customer

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We have been very happy with our experiences with the service dept, every time we have needed work done. They are very professional and through service dept, every time we have needed work done. They are very professional and through More

by WGHOOKART Verified Customer Verified Customer

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The young man that assisted me was very kind and knowledgeable. My time was corrected by service person and another feature without me asking. I was asked about other services but not badgered. Reca knowledgeable. My time was corrected by service person and another feature without me asking. I was asked about other services but not badgered. Recall fixed and warranty issue. Pleased with personable “human”. Thank you More

by LIPERA Verified Customer Verified Customer

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