Mark Wilburn | Page 67
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
746 Reviews
Write a Review746 Reviews of Mark Wilburn
August 02, 2023
The charge to replace an O2 sensor seems based more on how much they think they can take someone for, almost $700, this seems about 2x what would be a fair charge for this. When I questioned the amount I how much they think they can take someone for, almost $700, this seems about 2x what would be a fair charge for this. When I questioned the amount I was told, "I don't set the price" and then told it comes with a one year warranty, A laughable justification. I don't mind paying for good service but this more like opportunistic theft. I avoided this dealership for years even though they are closest to me but gave them a try in this case and then had a lapse in judgement when I approved them going ahead and fixing it since the car was already there. I'm surprised Subaru allows these guys to damage their brand, I've always gone to Subaru for service and have otherwise had good experiences. Randy Marion, "The King of Price" Indeed. Gave them 2 stars because they did fix the vehicle More
August 02, 2023
I trust Mark and the entire service department. I have been having my vehicles serviced here for years. They always treat me fairly and courteously. I have been having my vehicles serviced here for years. They always treat me fairly and courteously. More
Other Employees Tagged: Frank Tilghman, Keeley Murphy
July 30, 2023
Considering I have now purchased two vehicles in under a year from this dealership, they are doing a wonderful job. I truly feel like family every time I walk in. To be clear, I traded and did not purcha year from this dealership, they are doing a wonderful job. I truly feel like family every time I walk in. To be clear, I traded and did not purchase a total of two vehicles. Jason called me as soon as the vehicle I wanted arrived. Very good customer service. More
Other Employees Tagged: Brian Fogarty, Adam Burke, Jason Spruill, Frank Tilghman, Keeley Murphy , Ron Figat, John Foley
July 29, 2023
Randy Marion Subaru is the absolute best dealership - we recently moved an hour farther away, but still travel back to Randy Marion due to the excellent service. recently moved an hour farther away, but still travel back to Randy Marion due to the excellent service. More
Other Employees Tagged: Brian Fogarty, Aaron Rourk, Keeley Murphy , Tom Gilbert, Kathryn Ransom, Chuck Robertson
July 28, 2023
Great people means great service. I like to take my car in for service because I know I will be taken care of by a great crew and freshly brewed coffee. Life is good when we al I like to take my car in for service because I know I will be taken care of by a great crew and freshly brewed coffee. Life is good when we all make great decisions. Keep it Great! More

