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Very nice and approachable people and efficient service on my Tiguan. I have gone twice and had a great experience both times. on my Tiguan. I have gone twice and had a great experience both times. More

by KMWELLER2001 Verified Customer Verified Customer

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They fixed all the issues I had under the warranty I didn’t even know I had. didn’t even know I had. More

by josephgillock94 Verified Customer Verified Customer

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Excellent service from sales👏Jose Rivera,service, snacks and financing . Thank You happy tuesday to all and financing . Thank You happy tuesday to all More

by MAYG91 Verified Customer Verified Customer

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Good people to work with everyone was up front about the paper work car was clean and ready on time will tell how other people how well it went paper work car was clean and ready on time will tell how other people how well it went More

by WMPICKARD Verified Customer Verified Customer

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Our experience at Crain was enjoyable. Staff friendly and professional. Very helpful and answered our questions. Was very quick at getting our loan approved, I would recommend it hid dealership. professional. Very helpful and answered our questions. Was very quick at getting our loan approved, I would recommend it hid dealership. More

by RO8FALER Verified Customer Verified Customer

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Crain Volkswagen is one the best dealerships I have ever been to. The building is always clean, mechanics are very knowledgeable, and the service tech is very helpful and friendly. My experience had not bee been to. The building is always clean, mechanics are very knowledgeable, and the service tech is very helpful and friendly. My experience had not been the same at other places like Landers. This is the only dealership I would ever buy another Volkswagen from.. thank you to the Crain team for earning my business. More

by MARCO73089 Verified Customer Verified Customer

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Staff and services are always great, but prices seem high. Not sure how it compares to other locations. I also always get a coupon after I visit. Wish this came before, or could just be added to our ac high. Not sure how it compares to other locations. I also always get a coupon after I visit. Wish this came before, or could just be added to our account when we are there. More

by diekmann.kim Verified Customer Verified Customer

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Awesome bunch of guy. Very helpful and will work with you. Very professional and will help you find what you want. Will buy a vehicle from them again you. Very professional and will help you find what you want. Will buy a vehicle from them again More

by Mcjaxs Verified Customer Verified Customer

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Great Service, very attentive, followed COVID protocol, could not have asked for a better experience. I would highly recommend to fellow friends. Thanks Volkswagon. 5 stars could not have asked for a better experience. I would highly recommend to fellow friends. Thanks Volkswagon. 5 stars More

by KRISTYPERRITT Verified Customer Verified Customer

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Usually friendly but have had some not great experiences lately. Was called about a trade in opportunity and then waited four hours for them to tell me my credit wasn’t good enough. Run the check first guys lately. Was called about a trade in opportunity and then waited four hours for them to tell me my credit wasn’t good enough. Run the check first guys. Next i made an appointment for maintenance and expressed that I needed my tires inspected but also that I was on a time crunch so if I went in at that time needed to be put 1.5 hours later. They said no problem. Got there and the guy in charge of oul changes was off so they had to oull someone off a repair to do my oil change and then they didn’t check my tires which resulted in the next day my tire light coming on and me having to air them up in an emergency type situation. They were very low and I lost traction with my kids in the car. I have yet to receive the tire price watimate that I was told would be emailed to me over two weeks ago. More

by TAO189 Verified Customer Verified Customer

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