Marketing Team | Page 2

Sales Dept was awesome and I love my Kia Soul. The Service Dept is another experience totally!! After 2 separate bad experiences just getting oil changed and tires rotated, I won't go back ther The Service Dept is another experience totally!! After 2 separate bad experiences just getting oil changed and tires rotated, I won't go back there for any kind of service. Like the service manager, I now own the ugliest most unpopular color car they've sold. Well kiss my grits. More

Print

When you have an appointment at 11 but they don't start on your car till 1, it gets very very frustrating! Their excuse? Oh, we're behind.....I'm sorry, you're behind by 2 hours? Maybe you could care more on your car till 1, it gets very very frustrating! Their excuse? Oh, we're behind.....I'm sorry, you're behind by 2 hours? Maybe you could care more about your customers time and call them to let them know not to show up at their appointed time. Two and half hours later, and I'm STILL sitting here waiting. I had other appts today!!!!!!! Very very displeased More

Print

I wanted to order a new Kia Telluride. When I received the order information they had marked up the MSRP by a little over $10,000. Which is roughly a 25% markup....outrageous. I found a When I received the order information they had marked up the MSRP by a little over $10,000. Which is roughly a 25% markup....outrageous. I found another dealership that was willing to sell me the same exact car for less than a $1000 markup over MSRP (or a less than 3% markup). Crain is out to gouge people...not even sure how its legal to do this...gas stations get in trouble for doing this sort of stuff. More

Print

Emailed about a car. Got a quick phone call and I requested additional information and better pictures. No response. Emailed again and got some blurry text pictures. Asked for better pictures via requested additional information and better pictures. No response. Emailed again and got some blurry text pictures. Asked for better pictures via email and text. Zero response. A few more emails asking for more information with zero response. This is all to the E-Commerce Director.... This dealership needs to really work on electronic sales. Lost a sale from me for sure. More

Print

Spoke with Manager about a vehicle. Explained the vehicle was priced too high, especially considering the dealership had recently increased the price, at which time he become audibly upset and hung u vehicle was priced too high, especially considering the dealership had recently increased the price, at which time he become audibly upset and hung up. More

Print

Sorry ppl horrible experience never give these crooks a chance . they lie like dogs . Crain team comentment is to lie should be laws on their sales practices chance . they lie like dogs . Crain team comentment is to lie should be laws on their sales practices More

Print