Marlenea Steffens

Great people, Great dealership, Great Service. Stephanie was great!! She made the car buying process fun! Stephanie was great!! She made the car buying process fun! More

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Debra was wonderful the first time I bought a new Mercedes Benz. And, fast forward seven years and she - and the entire precess - are still the Movie Stars of the car buying process. She made it si Mercedes Benz. And, fast forward seven years and she - and the entire precess - are still the Movie Stars of the car buying process. She made it simple. Handled the trade and the financing office was also clear and easy to navigate. Its not just the automobiles we come here for - we love the service department. We have two SUVs and a Sprinter RV. The service department is top notch when it comes to diagnostics and service. We are loyal to the MBOKC dealership for a reason!!! More

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MB of OKC has always done an excellent job in helping me order or locate the vehicles I am looking for. Debra communicates and helps to keep me informed along the way for all cars I have ordered through th order or locate the vehicles I am looking for. Debra communicates and helps to keep me informed along the way for all cars I have ordered through them. I can highly recommend them. More

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Purchasing a car from Mercedes-Benz of OKC was a great experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael de experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael detailing everything about it. Once I arrived at the dealership later that day I was met by Michael and Derek who had the car ready. There was no pushy sales pitch just facts and details because the car sold itself. Derek was very knowledgeable about ever aspect of the car. He was quick to answer all the questions I threw at him. Working with Jerremy in the finance department his knowledge and professionalism made the transaction easy and painless. The week after purchasing the car I had the pleasure to experience working with the service department. I was getting the car tinted, 3m film applied and ceramic coated. Jesse kept me informed through the whole process and the turn around time was fantastic. When I got the car back it looked better than new. They even spotlessly cleaned the inside. Everything was perfect! Professional, knowledgeable and customer satisfaction across the board. Let’s be honest a Mercedes isn’t cheap but this team does not overlook any detail! Even their coffee is superb! I would like to thank the whole Mercedes-Benz team for their hard work and attention to detail! More

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Great customer service, follow up and timely car service updates. Marlenea is the best on taking care of customers. Thank you so much for your help. updates. Marlenea is the best on taking care of customers. Thank you so much for your help. More

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If I could give this place 10 stars I would. They went above and beyond to help us get our Sprinter RV fixed and back on the road. Marlene Steffens was the best as was her service people. They are also do above and beyond to help us get our Sprinter RV fixed and back on the road. Marlene Steffens was the best as was her service people. They are also dog friendly. Thank you guys for taking such great care of us and our pups. More

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Great service, great people, great products and a great team! I have recommended Mercedes Benz of Oklahoma City to friends and family and look forward to working with them in the future. team! I have recommended Mercedes Benz of Oklahoma City to friends and family and look forward to working with them in the future. More

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This woman should be the poster child of excellent customer service across the nation! She is so kind, professional, easy to talk to, and always gives 100% at every part of her job. As far as I’m conc customer service across the nation! She is so kind, professional, easy to talk to, and always gives 100% at every part of her job. As far as I’m concerned, if I’m dealing with vehicles, I only want to deal with her. She makes your busy stressful day seem care free with the way she treats you. I’d give her 10 stars if I could, and it still wouldn’t be enough! More

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We live in the panhandle of Oklahoma. Marlenea Steffens Service Consultant has been a delight. She has helped us so much getting our van fixed. She was able to get our van picked up from the Winnebago de Service Consultant has been a delight. She has helped us so much getting our van fixed. She was able to get our van picked up from the Winnebago dealer and get it serviced for us. She saved us 6 hours of driving. She is amazing. More

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Marlena has been very helpful with my Mercedes Sprinter camper van. I also was very pleased with the service technician who did work on the van. He took time to come out when I was picking up my van to exp camper van. I also was very pleased with the service technician who did work on the van. He took time to come out when I was picking up my van to explain some issues to me about an adjustment I had requested. More

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