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Marlin Haney
222 Reviews
222 Reviews of Marlin Haney
August 30, 2021
The last 2 times I have brought my vehicle in to be serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to call and ask where my vehicle is. I understand parts are challenging to come by during this pandemic but this is more than a parts issue. Both times I have spent a considerable amount of money and never have I been offered a free rental as a convenience nor have I been treated as a valued customer. I have spent upwards of $3,000 this year at your dealership alone. Going to start bringing my vehicle in to Buerkle Honda. More
by ntointon
Verified CustomerOther Employees Tagged: Cesar Morules , Luke Knilans, First time I had Marlin, second time I had Cesar and I think Luke.
August 20, 2021
Very efficient with the 6 month check of my new CRV. Marlin was helpful with questions I had about the electronics on my car and radio set up! Marlin was helpful with questions I had about the electronics on my car and radio set up! More
by joan.overton
Other Employees Tagged: Wade Gilbertson , Kevin Kue
August 11, 2021
sales added a service contract to price when I asked them not to. I did not see it on the final tally sheet until after I went home. I did not sign the individual service contract signature sheet, but I did not to. I did not see it on the final tally sheet until after I went home. I did not sign the individual service contract signature sheet, but I did sign the final list, so I will live with it. On a positive note, I had a wonderful experience working with you service department and parts department. More
by TimBetty7
Other Employees Tagged: Shane Stegeman , Kade Hemme
August 11, 2021
Joel was attentive to working within our budget. He was thorough and patient. I love my new CVR and all the new safety features. Thanks, Honda! thorough and patient. I love my new CVR and all the new safety features. Thanks, Honda! More
by carmaochu
Other Employees Tagged: Joel Bringle , Kristina Andriyesh, Roy Lacey
August 10, 2021
It was good fast work and it worked super good! Everyone was nice I had them so some work on my Honda Civic exactly what I wanted was nice I had them so some work on my Honda Civic exactly what I wanted More
by hemme.kade
Other Employees Tagged: Brian Nordstrom , Luke Knilans
August 03, 2021
The salesman Roger Thomas is excellent,He explained everything very thoroughly , He was very Helpful and understanding,He went above and beyond, I would recommend him as a salesman to anyone, everything very thoroughly , He was very Helpful and understanding,He went above and beyond, I would recommend him as a salesman to anyone, More
by andy.liddiard
Other Employees Tagged: Kevin Kue, Roger Thomas
July 28, 2021
Marlin is the best and only service advisor that we have had the pleasure to deal with at Rapids Honda. He is alway accommodating and willing to work with you in any situation. had the pleasure to deal with at Rapids Honda. He is alway accommodating and willing to work with you in any situation. More
by kja040569
Other Employees Tagged: Joel Bringle
July 20, 2021
Up to this point we have been to your service department on many occasions without a problem. We keep our car washed, bring it in for maintenance as needed and tires rotated as should be. The last time we on many occasions without a problem. We keep our car washed, bring it in for maintenance as needed and tires rotated as should be. The last time we brought in our vehicle for maintenance, we have had issues. We have left messages for both the Service Director and Dealer Manager and neither have returned our calls. We would still like to have our issue resolved. More
by achagle
Other Employees Tagged: Lance, service manager 2 stars, Jack 4 stars
July 18, 2021
Dealership is great but have sent 5 surveys asking about rating. Just stop already. If I had a problem I would have contacted like an adult. Quit begging for 5 stars. rating. Just stop already. If I had a problem I would have contacted like an adult. Quit begging for 5 stars. More
by brentwarren1
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