Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 13

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

July 07, 2021

Dealership Rating
Employee Rating

This was my first time purchasing from Rapids Honda. The dealership seemed to be very considerate and accommodating. There was an issue with the paperwork which they resolved right away. I came in for serv More

by sp
Recommend Dealer
Yes

Other Employees Tagged: Myles Van Den Boom , Katie Young

Jul 07, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 06, 2021

Dealership Rating
Employee Rating

Rapids Honda did a great job putting the body side moldings on my Ridgeline. I also go the truck washed. Thanks Rapids Honda for getting the job done. More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Rapids Honda responded

Thank you so much for your excellent review, Mark! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 30, 2021

Dealership Rating
Employee Rating

Great service and car was done when promised. Thank you! More

by Mary Dehmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Rapids Honda responded

Mary, Thank you for your very kind review. Marlin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 27, 2021

Dealership Rating
Employee Rating

I brought my car shortly after Rapids Honda opened and there was some kinks. There has been turnovers on the employees I was dealing with and tgat didn't help. Seems to be continuing in the service dept. More

by groothuis.darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Rapids Honda responded

Darlene, It's fantastic to hear that Marlin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 26, 2021

Dealership Rating
Employee Rating

My sales guy left the dealership right after my sale and the customer service has been horrible since. More

by coachleann
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan (sales), Rick (accessories)

Jul 13, 2021

Rapids Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 25, 2021

Dealership Rating
Employee Rating

The service is always excellent, and I leave feeling valued. More

by mrbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Jack Lutz

Jun 28, 2021

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 25, 2021

Dealership Rating
Employee Rating

Job well done but not on promised time. Some items/service missed so we needed to go back for another appt. More

by civang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Myles Van Den Boom , Katie Young

Jun 28, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 20, 2021

Dealership Rating
Employee Rating

Getting a sales pitch for maintenance insurance after a commitment to purchase raises troubling doubt. Has the dealership such low confidence in its product that the customer needs the product insurance? More

by kleinsasservern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh, Katie Young

June 10, 2021

Dealership Rating
Employee Rating

Good dependable service. Pleasant facility to wait for Good dependable service. Pleasant facility to wait for completion. Marlin was very helpful and kind, was able to answer questions. I will continu More

by Nancy B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Rapids Honda responded

Nancy, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Marlin, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 10, 2021

Dealership Rating
Employee Rating

Rapids Honda staff are friendly and trustworthy. They keep me updated on any issues during repairs and maintenance. I am so glad they are close to my home. More

by loripetersonmn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Rapids Honda responded

Lori, Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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