Great people! Everyone there was very helpful. Serena in
finance was amazing and made me feel like a friend. Marlin in service went above & beyond!
finance was amazing and made me feel like a friend. Marlin in service went above & beyond!
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by sandyrox79
Verified Customer
Verified Customer
Other Employees Tagged:
Roger Thomas, Katie Young, Serena (finance) five stars!
Jan 28, 2021 -
Rapids Honda responded
Serena, thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great customer service. Marlin was very helpful and
personable. I will definitely continue having my car serviced with Rapids Honda. I will never have to worry about my vehicle knowing that the service
personable. I will definitely continue having my car serviced with Rapids Honda. I will never have to worry about my vehicle knowing that the service department is there to help.
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by Matt
Verified Customer
Verified Customer
Jan 26, 2021 -
Rapids Honda responded
Thank you, Matt, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service was excellent! Marlin gave excellent customer
service! I was very pleased with the cleaning of my interior. Will be bringing my car back in the future to be cleaned.
service! I was very pleased with the cleaning of my interior. Will be bringing my car back in the future to be cleaned.
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by scout_4
Verified Customer
Verified Customer
Jan 25, 2021 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with Marlin and our team. It's great to hear that they delivered such a positive experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin was a great guy. He got me in right away and on
time. Friendly person. I’ve been a customer since it was opened!
time. Friendly person. I’ve been a customer since it was opened!
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by sundrithaigurl
Verified Customer
Verified Customer
Jan 19, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well working with Marlin and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great place and very helpful. Dealership is spotless and
safe. They get you checked in and even washed my car for me which was needed
safe. They get you checked in and even washed my car for me which was needed
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by typistgayle
Verified Customer
Verified Customer
Jan 18, 2021 -
Rapids Honda responded
Gayle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had roof rails and crossbars installed. The postcard I
received for 20% off accessories prompted me to get this taken care of sooner rather than later. I am satisfied with the result!
received for 20% off accessories prompted me to get this taken care of sooner rather than later. I am satisfied with the result!
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by katmil
Verified Customer
Verified Customer
Jan 12, 2021 -
Rapids Honda responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I came in to get some routine things done to my, car
rotating the tires and an oil change. Everyone is very professional and nice.
rotating the tires and an oil change. Everyone is very professional and nice.
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by MJSBODNIK
Verified Customer
Verified Customer
Jan 12, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Not service related. It was nice to see majority of the
staff wearing a mask with nose covered. There has been times many staff have their nose out over the masks. Making it feel, they were more concerned
staff wearing a mask with nose covered. There has been times many staff have their nose out over the masks. Making it feel, they were more concerned about their comfort over safety of their customer. Felt more comfortable working with Rapids Honda.
Marlin was very helpful and answered all questions. The SUV was ready when he said it would be. Very nice!
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by andover304
Verified Customer
Verified Customer
Jan 10, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience working with Marlin! Congratulations on your new SUV! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin is outstanding! Customer service is great. Always
courteous. Never have to wait longer than necessary. I've worked for a dealership before and Rapids Honda, by far, has them beat in every department.
courteous. Never have to wait longer than necessary. I've worked for a dealership before and Rapids Honda, by far, has them beat in every department.
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by ls1008
Verified Customer
Verified Customer
Jan 05, 2021 -
Rapids Honda responded
Thank you so much for your wonderful review! We are thrilled that Marlin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Excellent service and communication. He communicated
about software updates needed and was done in the timeframe provided. No additional cost or time. I will continue to service my car at Rapids Honda.
about software updates needed and was done in the timeframe provided. No additional cost or time. I will continue to service my car at Rapids Honda.
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by julie_reger
Verified Customer
Verified Customer
Jan 05, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review, Julie! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer, and we look forward to seeing you next time!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com