Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 19

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

January 03, 2021

Dealership Rating
Employee Rating

Marlin is very up beat and positively motivated. He covered all of the services that were performed and asked if I had any questions. I appreciate good service. More

by philreichel
Recommend Dealer
Yes
Jan 03, 2021

Rapids Honda responded

Thank you, Phil, so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 01, 2021

Dealership Rating
Employee Rating

Marlin was attentive and took care of getting my HRV taken care of in a very professional manner. I came in to get a routine oil change and rotate my tires. They were very good at getting everything don More

by MJSBODNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlin, and our team! Thank you for the five-star review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2020

Dealership Rating
Employee Rating

I came in to have my rear windshield wiper fixed, and I came in to have my rear windshield wiper fixed, and they started changing my oil. When they looked at the wiper they replaced a fuse, on my way hom More

by wlaurie793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 16, 2021

Rapids Honda responded

Hi, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 29, 2020

Dealership Rating
Employee Rating

Very friendly staff. Clean and comfortable waiting room. The only thing worth mentioning is that it took an hour for an oil change. Not sure why but not really a big deal. Just plan for sitting around for More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Rapids Honda responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, for the unusually long wait time. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 29, 2020

Dealership Rating
Employee Rating

Marlin and Rapids Honda are great! good price, work was done well and promptly. I have used Rapids for the last two years and am very satisfied everytime. More

by tomc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Rapids Honda responded

Tom, Thank you for taking the time to write this review and let us know Marlin and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 27, 2020

Dealership Rating
Employee Rating

The service took a lot less time than I was expecting which obviously is a good thing And the price was very reasonable for all the services Completed More

by dakota274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

Dealership Rating
Employee Rating

I brought my Honda in for a routine oil change and tire rotation. Technician discovered a puncture in my tire that was not fixable. Marlin Haney my service rep recommended Rapids Honda order and replace it More

by colleenmpullar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlin and the team. We look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

Dealership Rating
Employee Rating

Marlin was very helpful and efficient. Thanks so much for getting our Pilot in on short notice to get the headlight quickly replaced. Thanks again. More

by jczellmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 23, 2020

Dealership Rating
Employee Rating

Everyone at Rapids Honda always makes me feel comfortable and takes great care of my car, when I have a concern they always take care of it. More

by alyssabudion6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Dec 23, 2020

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2020

Dealership Rating
Employee Rating

Everything went well this time. I had an oil change and tire rotation. Everyone white a mask and everyone was very helpful. It was a good experience Thank you! More

by jillprestidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Rapids Honda responded

Jill, Thanks for sharing your thoughts about your experience working with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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