Because of Back surgery I could not get oil changed
within a designated years ‘ time. It cost 93.00 I was not able, very surprised
within a designated years ‘ time. It cost 93.00 I was not able, very surprised
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by clayw38
Verified Customer
Verified Customer
Dec 31, 2020 -
Rapids Honda responded
Hello,
Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your convenience.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Jan 03, 2021 -
clayw38 responded
Good job , good people,
Is there any allowance for simply not able to physically be on schedule for yearly oil change under warranty?
Great experience-staff was absolutely on top of their
game regarding customer service. Work was completed far sooner than expected. Marlin did a great job- great personality.
game regarding customer service. Work was completed far sooner than expected. Marlin did a great job- great personality.
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by phil.lacher
Verified Customer
Verified Customer
Dec 09, 2020 -
Rapids Honda responded
Thank you, Phil, for your business and this review. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Friendly staff and worked hard to maintain social
distancing and tend to my needs for my 5 year old Accord. The dealership is very clean as well.
distancing and tend to my needs for my 5 year old Accord. The dealership is very clean as well.
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by stpaulhomes
Verified Customer
Verified Customer
Dec 08, 2020 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Efficient, completed all recall items in one visit. I
was kept informed about the service work during the visit. The work took less time than I was originally quoted.
was kept informed about the service work during the visit. The work took less time than I was originally quoted.
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by Tim
Verified Customer
Verified Customer
Nov 30, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I took my Ridgeline to Rapids Honda for a recall on the
tonneau top. The service advisor was the best. He kept us informed of the progress throughout the service.
tonneau top. The service advisor was the best. He kept us informed of the progress throughout the service.
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by collins.salt
Verified Customer
Verified Customer
Nov 24, 2020 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had a great experience and will continue to come back
to Coon Rapids Honda! Marlin provided great customer service and made sure that I was pleased with the service I received.
to Coon Rapids Honda! Marlin provided great customer service and made sure that I was pleased with the service I received.
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by Alondra Cardoza
Verified Customer
Verified Customer
Nov 23, 2020 -
Rapids Honda responded
Thank you for your business and this review, Alondra. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Excellent service. Marlin was courteous, professional,
and thorough. I felt like a member of the family -- very comfortable at this Dealership. I will definitely be back.
and thorough. I felt like a member of the family -- very comfortable at this Dealership. I will definitely be back.
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by GailGenin
Verified Customer
Verified Customer
Nov 18, 2020 -
Rapids Honda responded
Gail, Thanks for sharing your thoughts about your recent experience working with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I haven’t been to the service center at a dealership in
years. Very technologically advanced and smooth Got a loaner car with less than 3000 miles while the recall was repaired. No complaints from me!
years. Very technologically advanced and smooth Got a loaner car with less than 3000 miles while the recall was repaired. No complaints from me!
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by kimbo
Verified Customer
Verified Customer
Nov 16, 2020 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I was having scheduling issues at home and Marlin was
super accommodating so I could get in when I needed. Lovely customer service for a busy mom.
super accommodating so I could get in when I needed. Lovely customer service for a busy mom.
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by kingkatherine314
Verified Customer
Verified Customer
Nov 16, 2020 -
Rapids Honda responded
We are very happy Marlin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great dealership. Sales and service always helpful. When
you pull in for either a car wash or service someone always greets you immediately. Much appreciated
you pull in for either a car wash or service someone always greets you immediately. Much appreciated
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by hjrevering
Verified Customer
Verified Customer
Nov 13, 2020 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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