Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 20

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

December 14, 2020

Dealership Rating
Employee Rating

Because of Back surgery I could not get oil changed within a designated years ‘ time. It cost 93.00 I was not able, very surprised More

by clayw38
Customer Service
Recommend Dealer
No
Dec 31, 2020

Rapids Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 03, 2021

clayw38 responded

Good job , good people, Is there any allowance for simply not able to physically be on schedule for yearly oil change under warranty?

December 09, 2020

Dealership Rating
Employee Rating

Great experience-staff was absolutely on top of their game regarding customer service. Work was completed far sooner than expected. Marlin did a great job- great personality. More

by phil.lacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Rapids Honda responded

Thank you, Phil, for your business and this review. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 07, 2020

Dealership Rating
Employee Rating

Friendly staff and worked hard to maintain social distancing and tend to my needs for my 5 year old Accord. The dealership is very clean as well. More

by stpaulhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2020

Dealership Rating
Employee Rating

Efficient, completed all recall items in one visit. I was kept informed about the service work during the visit. The work took less time than I was originally quoted. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 24, 2020

Dealership Rating
Employee Rating

I took my Ridgeline to Rapids Honda for a recall on the tonneau top. The service advisor was the best. He kept us informed of the progress throughout the service. More

by collins.salt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 22, 2020

Dealership Rating
Employee Rating

I had a great experience and will continue to come back to Coon Rapids Honda! Marlin provided great customer service and made sure that I was pleased with the service I received. More

by Alondra Cardoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Rapids Honda responded

Thank you for your business and this review, Alondra. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

Dealership Rating
Employee Rating

Excellent service. Marlin was courteous, professional, and thorough. I felt like a member of the family -- very comfortable at this Dealership. I will definitely be back. More

by GailGenin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Rapids Honda responded

Gail, Thanks for sharing your thoughts about your recent experience working with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

Dealership Rating
Employee Rating

I haven’t been to the service center at a dealership in years. Very technologically advanced and smooth Got a loaner car with less than 3000 miles while the recall was repaired. No complaints from me! More

by kimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 15, 2020

Dealership Rating
Employee Rating

I was having scheduling issues at home and Marlin was super accommodating so I could get in when I needed. Lovely customer service for a busy mom. More

by kingkatherine314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Rapids Honda responded

We are very happy Marlin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Dealership Rating
Employee Rating

Great dealership. Sales and service always helpful. When you pull in for either a car wash or service someone always greets you immediately. Much appreciated More

by hjrevering
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chase Hollenbeck , Ryan Sangren

Nov 13, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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