Marlo Hirshon | Page 22

Job Well Done Brought my 2019 Ford Edge to Malouf for service and couldn't be happier with the way I was treated. Malouf handled my service experience perfect. My b Brought my 2019 Ford Edge to Malouf for service and couldn't be happier with the way I was treated. Malouf handled my service experience perfect. My brakes weren't quite right and Malouf service resurfaced my rotors and now I have a smooth braking. All while I waited for the service to be done. Easy to make appointment, easy in, easy out!!!! More

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Pleasant Everyone was courteous and attended to my needs. The salesperson discussed the vehicle in detail and thoroughly went over the workings of the car. In Everyone was courteous and attended to my needs. The salesperson discussed the vehicle in detail and thoroughly went over the workings of the car. In addition, terms of the lease were fully explained to me. I felt no pressure and the whole process was completed in a timely manner. More

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My 20 years of dealing with Malouf has always been a pleasure. On break downs they have always got me back on road with a loaner or repair. pleasure. On break downs they have always got me back on road with a loaner or repair. More

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above and beyond The sales and service people are courteous, professional and always helpful, Ive been dealing with Malouf for at least the last 20 years and would no The sales and service people are courteous, professional and always helpful, Ive been dealing with Malouf for at least the last 20 years and would not dream of going anywhere else!! More

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I wasn't a believer I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talk I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talking about my initial experience and struck up a conversation with me about it. She told me she worked for Malouf & really listened to my concern and asked me if I would consider giving Malouf another try for my next service. She didn't want me to just write them off. Mind you, this is the first time I ever met Marlo! Marlo is very engaging and really cares about her customers and the organization she works for. Because of the conversation with Marlo and Marlo's commitment to her customers, I agreed to give it another try. I called Marlo & asked how I go about getting the recall on my car done. Within 20 minutes she had texted me with the date/time of my appt. Marlo EXCEEDED MY EXPECTATIONS! Marlo is the ONLY reason I gave them another try. Marlo goes above & beyond for her customers, as it should be. She's a great asset to this company. More

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recall The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean c The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean condition. More

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A Job Well Done Malouf Ford did oil change, tire rotation, performed recall and even fixed an annoying thump in back of my Escape by replacing a bad shock. All while Malouf Ford did oil change, tire rotation, performed recall and even fixed an annoying thump in back of my Escape by replacing a bad shock. All while I waited. Service employees were great as well as my Sales Person Marlo Hirshon. Great Job!!! More

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Ten years ago I visited Malouf and had a very good experience. Purchased a used F-150 for my son and a new 2010 for me. Went back last week and say my friends Marlo and Don . I was introduced to Mo an experience. Purchased a used F-150 for my son and a new 2010 for me. Went back last week and say my friends Marlo and Don . I was introduced to Mo and he handled my new experience. He was fabulous. He did everything for me More

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Always Impressed with Malouf Ford I have been a Malouf Ford customer for many years and every time I get a new vehicle or I'm there for service, I am extremely impressed with what a g I have been a Malouf Ford customer for many years and every time I get a new vehicle or I'm there for service, I am extremely impressed with what a great dealership Malouf is. The sales dept. goes above and beyond to work with their customers to meet all of our needs. The service dept. is caring with their customers with all our concerns which is very reassuring and I have never been disappointed with the service of any of my vehicles I have received there. I highly recommend you try out Malouf Ford...they will live up to your expectations. More

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Ms. Hershon’s expertise and knowledge of the product she so well represents helped me make the voice of leasing the Ford Fusion. I am enjoying my new vehicle. so well represents helped me make the voice of leasing the Ford Fusion. I am enjoying my new vehicle. More

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