Marlon Hardie
Service Advisor
Armory Chrysler Jeep Dodge Ram FIAT of Albany
960 Central Ave
Albany, NY 12205
17 Reviews
Write a Review17 Reviews of Marlon Hardie
September 12, 2026
II found Armory's service to be very thorough, timely and professional. I used the Express Service Lane for a quick, efficient LOF service. Trevor my service advisor and Raymond my technician advised me of t professional. I used the Express Service Lane for a quick, efficient LOF service. Trevor my service advisor and Raymond my technician advised me of two issues that I should take care of in the near future because of the mileage on my Jeep Grand Cherokee. Very satisfied repeat customer for over 35 years. More
Other Employees Tagged: Nicholas Nieves, Makenzie Nieves, Trevor Quinton , Raymond, mechanic
August 31, 2026
Great to deal with have ben very helpful to me every time with help buying my truck to getting it serviced time with help buying my truck to getting it serviced More
Other Employees Tagged: Lisa Stewart, Nicholas Nieves, Makenzie Nieves, Trevor Quinton, Thomas Kleinke, Emily Triplett, Jeff Owens
August 23, 2026
Friendly, accommodating, helpful. Easy to work with. I have always received courtesy from staff and service technicians. Easy to work with. I have always received courtesy from staff and service technicians. More
Other Employees Tagged: Jerome Rucker, Jeff Owens , Danielle
August 17, 2026
I believe they are very short staffed in the svc'g dept. I was there several times for the same svc'g problem & believe that if I hadn't reached out to Jeep cust svc & others, then the staff would not have I was there several times for the same svc'g problem & believe that if I hadn't reached out to Jeep cust svc & others, then the staff would not have taken the situation seriously. Loosing power while driving the GSP is no joke in a car that is less than 2 yrs old. I'm so glad they have Will, Trevor & TJ, who took it as far as they needed to figure out the car "had a screw loose" & I did not! Sincerely, Lynda DeBell More
Other Employees Tagged: Trevor Quinton, Thomas Kleinke , Will Sinatra, Mel Wilson
August 09, 2026
Marlon Hardie in Service was amazing in helping with a difficult situation involving the Grand Cherokee’s air conditioning failure. The frequent and specific communication and quality repairs were above a difficult situation involving the Grand Cherokee’s air conditioning failure. The frequent and specific communication and quality repairs were above and beyond making lemonade out of lemons. More
August 08, 2026
Oh yaaa got the best price in my area on this very nice jeep compass. Very disappointed that at about 18000 miles the tires were completely worn out (new tires $1000) At 21000 miles the rear differential jeep compass. Very disappointed that at about 18000 miles the tires were completely worn out (new tires $1000) At 21000 miles the rear differential needed to be replaced. This does not give me any confidence in the future with this vehicle. The service staff are great. All things taken care of smooth and well. But on my last issue, though everything was done very well. Mostly done on chat. Three simple questions I asked, received no response. I guess AI didn’t have those answers programmed. I was very very impressed with Armory. Now I’m not. More
July 29, 2026
They kept me in constant communication, were honest to me, and even helped me get the best price possible. me, and even helped me get the best price possible. More
Other Employees Tagged: Nicholas Nieves, Makenzie Nieves, Trevor Quinton, Thomas Kleinke
July 17, 2026
Marlon is super helpful and gets me in and out for oil change and tire rotations! change and tire rotations! More
Other Employees Tagged: Nicholas Nieves, Makenzie Nieves, Trevor Quinton, Thomas Kleinke

