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Marquis D
Marquis D at O'Steen Subaru of Valdosta

Marquis D

Service Advisor

O'Steen Subaru of Valdosta

4140 N Valdosta Rd
Valdosta, GA 31602

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4.9
19 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Marquis D

October 16, 2025

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Employee Rating

Helpful, everything I needed to do got done. Answered all the questions that I asked. More

by Teacher123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

O'Steen Subaru of Valdosta responded

Thank you for taking the time to leave us a review! We’re so glad to hear that everything you needed was taken care of and that all your questions were answered. Providing helpful, efficient service is what we aim for, and we truly appreciate your feedback. Thanks again for choosing O’Steen Subaru of Valdosta — we hope to see you again soon! -AS 🚗💛

September 30, 2025

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Excellent Customer Service! ! This Is The Way Customers Need To Be Treated. A+++ Excellent Servive. More

by haldrakegnc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon C, Sebastian H

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Oct 06, 2025

O'Steen Subaru of Valdosta responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience with our team. Providing top-tier customer service is always our goal, and it means a lot to know we hit the mark. We truly appreciate your kind words and look forward to seeing you again!-AS

September 30, 2025

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Employee Rating

Ease of doing business. Waiting area very nice and clean . It did not take long to complete the job. More

by JGORDON269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

O'Steen Subaru of Valdosta responded

Thank you for taking the time to share your experience! We're glad to hear the process was smooth and that you found our waiting area clean and comfortable. It's always our goal to provide efficient service in a welcoming environment. We appreciate your visit and look forward to serving you again!-AS

September 30, 2025

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Helpful, friendly informative front line personnel. Explained process completely. Good to see the inspection video. Check out staff friendly. Thanks. More

by vldnolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chumney Ads

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Oct 06, 2025

O'Steen Subaru of Valdosta responded

Thank you for your kind words! We're so glad to hear that our team provided clear communication and a friendly experience throughout your visit. It’s great to know the inspection video added value and transparency to the process. We truly appreciate your feedback and look forward to assisting you again in the future!-AS

September 13, 2025

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Employee Rating

They made an effort to make things right after an expensive headlamp assembly failed just a few miles after our warranty expired (a few days after we had our final in-warranty service performed). The More

by auburncrew
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aurelio

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Sep 15, 2025

O'Steen Subaru of Valdosta responded

Thank you for sharing your experience with us. We're sorry to hear about the issue with your headlamp assembly, but we're glad we could work with you to make things right. Our team is committed to doing what's fair and providing the best possible service, even in situations just outside the warranty window. We appreciate your patience while we waited for the part and are happy we could get your Outback back to you quickly. Thank you for giving us the opportunity to make it right — we truly value your trust and your business.-AS

September 10, 2025

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I arrived 15 minutes early for my appointment and was delighted to have my car taken immediately to the service department. The staff was very friendly and informative and reviewed what have been done wh More

by ellistrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

O'Steen Subaru of Valdosta responded

Thank you so much for your thoughtful review! We're thrilled to hear that your experience at O'Steen's Subaru was efficient and that our team made you feel well taken care of. It’s great to know you appreciated the prompt service, friendly staff, and thorough communication. We’re always here to help, and it means a lot to know you continue to value the quality of service we strive to provide. We look forward to seeing you again!-AS

September 02, 2025

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The service dept staff was very courteous and professional. Also, the oil change and tire rotation service was completed in well under one hour! More

by mefrost4672
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

O'Steen Subaru of Valdosta responded

Thank you for the great review! We're glad to hear our service team took good care of you and that everything was completed quickly and professionally. We know your time is valuable, so it's great to hear that the oil change and tire rotation were done efficiently. We appreciate your trust and look forward to seeing you at your next visit!-AS

August 20, 2025

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Wonderful company to purchase your vehicle from. Service department is second to none!! Will continue to do business with them for years to come. More

by JACKS7
Service Price Transparency
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Recommend Dealer
Yes
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Aug 21, 2025

O'Steen Subaru of Valdosta responded

Thank you for the fantastic review! We’re honored to be your go-to dealership and truly appreciate your loyalty. It's great to hear that our service department continues to exceed your expectations. We look forward to serving you for many years to come! -AS

August 08, 2025

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I explained what i needed done and they started right away. I was kept informed as to what was needed and how much it would cost thanks . More

by emsruger
Service Price Transparency
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Recommend Dealer
Yes
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Aug 09, 2025

O'Steen Subaru of Valdosta responded

Thank you for your review! We're glad we could get started right away and keep you informed throughout the process. Transparency and timely service are important to us, and we appreciate the opportunity to take care of your vehicle. Thanks again for choosing us!-AS

July 29, 2025

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Very efficient process. Alex was great and very professional. I wish we lived nearer to Osteen motors. More

by randyjobson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chip O'Steen, Jason Archer, Will W, Justin F, Ashley S, Ali Ansari, Chumney Ads , Alex

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Jul 29, 2025

O'Steen Subaru of Valdosta responded

Thank you for the great review! We're so glad to hear the process was smooth and that Alex took great care of you with professionalism. We wish you lived closer too—but we're always here whenever you need us. Safe travels, and thanks again for choosing O'Steen Subaru! -AS

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