Marshall Blakeslee | Page 12

Evertime I arrive at this dealership for service it's a quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me lik quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me like I was some sort of Royalty. Thanks Again for the no hassle service and a Bright Shiney Washed Car. My car loves it when I bring it here because it knows it's going home cleaner than when it came. More

by Brian.2950 Verified Customer Verified Customer

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Wait was way longer then I was told. I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and they asked for another 2 hr. I had to go to work so the problem still isn’t solved and have to go back for another appointment. My other Kia dealer gives me a loaner car if it takes over 2 hrs. This dealer couldn’t even offer a shuttle. I asked for a loaner for the up coming appointment and was told no again. So customer service at this Kia dealer is non-existent to say in few words. I will be buying out of the area when it comes to getting a new Kia. We will see if this next appointment is any better. More

by kdagles1 Verified Customer Verified Customer

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Amazing courtesy, promptness and very nice to me! Every time I go in they are always courteous Every time I go in they are always courteous More

by LISAPICARD1962 Verified Customer Verified Customer

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Super professional and a great all aroynd dealership. Able to identify and fix the problem with my car in no time. Able to identify and fix the problem with my car in no time. More

by sportsmem91 Verified Customer Verified Customer

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Kody had outstanding customer service! He was laid back enough to make us feel comfortable and welcomed into the dealership and fought on our side of things. I highly recommend going to De He was laid back enough to make us feel comfortable and welcomed into the dealership and fought on our side of things. I highly recommend going to Destination Kia in Albany and speaking with Kody . More

by 117mickey Verified Customer Verified Customer

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Great experience fast and easy . Staff was excellent and things went smoothly . No complaints … great job Staff was excellent and things went smoothly . No complaints … great job More

by asaxe1221 Verified Customer Verified Customer

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Staff was very good but the dealership computer system is lacking and needs to be upgraded or replaced.. Staff was clearly frustrated with this difficult system. I was frustrated with computer related soft lacking and needs to be upgraded or replaced.. Staff was clearly frustrated with this difficult system. I was frustrated with computer related software mistakes also. Mistakes that were supposedly fixed during my last visit… Showed up again. More

by BEBOP64 Verified Customer Verified Customer

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This was my first service visit appointment. It was such a great experience- free Wi-Fi, water, popcorn. I really liked the video of my car inspection. It was such a great experience- free Wi-Fi, water, popcorn. I really liked the video of my car inspection. More

by jennalynnmyers Verified Customer Verified Customer

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Very efficient and customer satisfaction based. They make sure they are on top of customer concerns. They make sure they are on top of customer concerns. More

by ACURRY369 Verified Customer Verified Customer

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The staff is very helpful and knowledgeable Always keep you informed First class service , car comes back cleaner Great experience you informed First class service , car comes back cleaner Great experience More

by Happycr4 Verified Customer Verified Customer

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