Marshall Blakeslee | Page 11

Even with all the parts problems and b/o in the world they did a great job with my car they did a great job with my car More

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I went there for the first service on my 2023 Soul. They were very nice and very helpful. I was totally pleased and will go back. They were very nice and very helpful. I was totally pleased and will go back. More

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Never go to this dealership. I took my car for a routine service, they messed up, refuse to acknowledge any wrong doing, my car was broken down for 7 weeks & 3 days. They never t I took my car for a routine service, they messed up, refuse to acknowledge any wrong doing, my car was broken down for 7 weeks & 3 days. They never told me an official diagnosis. I currently have a case open with the attorney general office, and I'm hoping to get some type of resolution since the GM and service manager both are ignoring me. Dave Reali & Jim Almindo. They give zero effort towards customer care & satisfaction. More

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Fast and courteous upon arrival, they even gave me a ride to my Jiu Jitsu class! to my Jiu Jitsu class! More

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Marshall always takes very good care of me when I bring my Koup in for service. Fast, reliable and trustworthy service, too my Koup in for service. Fast, reliable and trustworthy service, too More

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Great and friendly service, Marshall was informed and knowledgeable about what was going to do to my car. knowledgeable about what was going to do to my car. More

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The employees are kind and helpful. They are always happy to do what they can to help resolve issues. They are always happy to do what they can to help resolve issues. More

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They always get the car in when they say. They go over what will be done and how long it will be. Waiting room is clean and comfortable always coffee and water available and along with popcor They go over what will be done and how long it will be. Waiting room is clean and comfortable always coffee and water available and along with popcorn. I would recommend the dealership and the service department to anyone. Marshall makes sure everything is taken care of does a great job More

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I went in to have my inspection done, I have never had any issues with this location up until this last appointment. I brought my car in to have inspection done as well as check and see why my airbag ligh any issues with this location up until this last appointment. I brought my car in to have inspection done as well as check and see why my airbag light was on. The inspection ended up not being done there as the prices that they gave me were not affordable as a college student. So I chose to shop around for more affordable prices, once they returned my car to me I realized that the inspection sticker had been removed and when I questioned the worker about it he told me that according to New York State law they are required to remove inspection stickers that are expired. Now this is totally understandable except my inspection sticker wasn’t expired for another three days. I explained this to him and he tried telling me my inspection sticker had expired in July (which is complete bs because I drive my car daily to clinical, school, preceptorship and lab and if it expired that would not be possible to do without being pulled over or receiving fines) and asked me to provide proof.I should not have had to but I did email my proof from nys dmv stating when inspection was due. This worker never reached back out to apologize or offer a resolution. Will never go back to this location. More

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Oil change was done when he said it would be. Gentleman was very courtesies. Very pricey. Might have to go somewhere else next time Gentleman was very courtesies. Very pricey. Might have to go somewhere else next time More

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