Marshall Blakeslee | Page 140

Enjoyed my trip and working with Marshall. I thought the Service inspection video was an excellent feature, and helped me see future work to consider for my car. Service inspection video was an excellent feature, and helped me see future work to consider for my car. More

by Jessica Reichard Verified Customer Verified Customer

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I purchased my Kia Forte 5 years ago from Destination Kia and the service has been consistently honest and precise. The quality of service is also Perfect. and the service has been consistently honest and precise. The quality of service is also Perfect. More

by GEYER183 Verified Customer Verified Customer

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We had a very bad experience with the service department and will be reaching out in the days to come. What we were being charged for after extensive diagnostic and work was done for an issue that never res and will be reaching out in the days to come. What we were being charged for after extensive diagnostic and work was done for an issue that never resolved was absolutely ridiculous. We were quoted $650 to basically replace a gasket. We took it to a different mechanic immediately after and the part cost $22 plus an hour labor. There’s more detail involved with our experience than can be thoroughly conveyed here but we hope to hear from someone because our initial experience was even more bizarre and disappointing al though an effort was made to correct the price error of our first visit; the second visit to follow up on an issue that was to be addressed in the first visit but was not - even though we spent over $1000- made for a really disappointing experience unfortunately. More

by Couponcodes143 Verified Customer Verified Customer

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Service department is very good, with excellent communication to customers throughout the day of service. Service advisors and other staff are friendly and very helpful. communication to customers throughout the day of service. Service advisors and other staff are friendly and very helpful. More

by DTocci Verified Customer Verified Customer

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We love the Kia Soul, which is why we keep leasing a new one every three years! Service at Destination Kia is always professional, thorough and accommodating. The only thing that puzzles me is that I'll get one every three years! Service at Destination Kia is always professional, thorough and accommodating. The only thing that puzzles me is that I'll get a call from someone at the dealership about my 2017 Soul, inquiring about why I haven't had it in for service -- baffling! More

by LINPOLSTER Verified Customer Verified Customer

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"Do you expect a price discount on parts or labor?"... What kind of question is that? That's like me asking you "Would you like me to pay you more." I had my KIA next door on the 5th. That cost me over What kind of question is that? That's like me asking you "Would you like me to pay you more." I had my KIA next door on the 5th. That cost me over a $1000. My truck is about $1700. At the very least maybe a hug. lol More

by erp1900 Verified Customer Verified Customer

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Always receive professional, courteous treatment! The staff is helpful, as I've aged... They have adapted :) The covid-19 precautions and cleanliness was excellent! Top drawer organization!! staff is helpful, as I've aged... They have adapted :) The covid-19 precautions and cleanliness was excellent! Top drawer organization!! More

by WOODEYE518 Verified Customer Verified Customer

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Has had good experience from sales to service but wish had discount coupons to help with cost. Could go to other places and this would be cheaper had discount coupons to help with cost. Could go to other places and this would be cheaper More

by dfalsen Verified Customer Verified Customer

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I have leased 3 cars through Destination Kia. From Sales through Service, they have never let me down. Count on me as a customer for life! through Service, they have never let me down. Count on me as a customer for life! More

by KevinBrownProperties Verified Customer Verified Customer

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This service advisor is the best!!! He goes out of his way to accommodate the customer. I think he deserves kudos for doing a great job way to accommodate the customer. I think he deserves kudos for doing a great job More

by todisuzie Verified Customer Verified Customer

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