Marshall Blakeslee | Page 139

Great service , super friendly staff and very clean . Always professional and quick. Every member of the service department is the best I've ever worked with and I was in the buisness Always professional and quick. Every member of the service department is the best I've ever worked with and I was in the buisness More

by jasonlindsaybowen Verified Customer Verified Customer

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Excellent customer service, kind and courteous. Some concerns about the time spent. I arrived at 7:06 and I was complete at 10 :51. The wait was because of the car wash so no complaints I asked for it a concerns about the time spent. I arrived at 7:06 and I was complete at 10 :51. The wait was because of the car wash so no complaints I asked for it and my request was granted.😀 More

by TAMMIEJ222 Verified Customer Verified Customer

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I am totally unhappy with this past visit. Third time I had the vehicle in for the same service and cost me a fee. Marshall was very accommodating and did reduce the cost, however one of the other service had the vehicle in for the same service and cost me a fee. Marshall was very accommodating and did reduce the cost, however one of the other service reps was rude and dismissive if my concerns. There is something obviously wrong with the engine for the problem to occur 3 times. A 2017 vehicle should not be running out of oil. I will not be ever purchasing another Kia. Very disappointed in the vehicle. If I have had something back 3 times obviously lemon laws should be looked at. I purchased every extended warranty known to man and yet nothing is ever covered. One time I had to have the extended coverage I got through my insurance company cover service. I believe I keep getting dismissed in order that my warranty runs out and Kia does not have to cover anything. Gimmicks and lies and total disappointment. I will state again that Marshall is an asset to your company and this is not a bad review of him. It’s a bad review of the service department. Oh and one more thing. I referred 3 people who purchased vehicles and never got referral fees. More

by RENOULA59 Verified Customer Verified Customer

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Effective, efficient, great service from start to finish. Just pull up to the service bay door and from there smooth sailing. Everyone was amazing and attentive! Thank you for the outstanding work! Just pull up to the service bay door and from there smooth sailing. Everyone was amazing and attentive! Thank you for the outstanding work! More

by JOANIEA978 Verified Customer Verified Customer

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Excellent service and very friendly people. Taken in immediately and service was less time than stated. Clean and comfortable waiting area. Also had internet available. immediately and service was less time than stated. Clean and comfortable waiting area. Also had internet available. More

by DONNA.LAMERE Verified Customer Verified Customer

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I’ve had my car serviced at Destination Kia since Lazare closed. I’ve reached 180,000 miles W my semi-rare and underestimated KiA Borrego- a testament to both KIA and the service dept at a Destination Kia. closed. I’ve reached 180,000 miles W my semi-rare and underestimated KiA Borrego- a testament to both KIA and the service dept at a Destination Kia. Marshall has been my service advisor for prob 5 years; professional, knowledgeable and courteous - he is a valuable asset to the organization. No one likes to have their car serviced, the time and cost that goes along with that; Marshall does his best to listen to my concerns, explain, apply coupons when he can; always make the experience as painless as possible. More

by rplowinske Verified Customer Verified Customer

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Always receive excellent service at this dealership! On our third Kia and have not encountered any issues with any of the cars we have owned! our third Kia and have not encountered any issues with any of the cars we have owned! More

by DCOX1203 Verified Customer Verified Customer

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a personable experience. Everything was clean & under the new covid guidelines. Car was ready in the estimated time I was told. Certainly not my first visit & definitely not my last... I'm anxious to mak the new covid guidelines. Car was ready in the estimated time I was told. Certainly not my first visit & definitely not my last... I'm anxious to make an appointment to get a new car at this location More

by CHEL68 Verified Customer Verified Customer

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Got in and got out, which is the most important part of getting serviced. Service rep was friendly and answered my questions. Some issues I had: other service rep was not wearing his mask, I saw the “s getting serviced. Service rep was friendly and answered my questions. Some issues I had: other service rep was not wearing his mask, I saw the “sanitized” sign be put down on my chair after I left when it wasn’t sanitized, no coffee, and no car wash. More

by anthonyjfasano Verified Customer Verified Customer

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Service was fast, professional. All needs were taken care of. I was able to test drive a car while service was performed with my lease about to expire. of. I was able to test drive a car while service was performed with my lease about to expire. More

by Sport7656 Verified Customer Verified Customer

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