Marshall Blakeslee | Page 150

Upon arrival, I was promptly attended to. The waiting room was extremely clean, everyone was professional and courteous, and I was out in a timely manner. room was extremely clean, everyone was professional and courteous, and I was out in a timely manner. More

by michaelagoode80 Verified Customer Verified Customer

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The experience went very smoothly, the staff were very friendly and moved the process along quickly. I felt confident the location and staff were adhering to proper Covid protocols. friendly and moved the process along quickly. I felt confident the location and staff were adhering to proper Covid protocols. More

by GGARRISON9 Verified Customer Verified Customer

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I have leased my last two Optima’s from Destination. Everyone I have delt with, have always been very friendly and helpful. I did just have 4 new tires and was told I should have an alignment. I agreed Everyone I have delt with, have always been very friendly and helpful. I did just have 4 new tires and was told I should have an alignment. I agreed to have it, but now I feel like my car goes to the left. More

by MHICKEY73 Verified Customer Verified Customer

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Our oil change and tire rotation was completed in record time efficiently with a smile and thank you. We felt very safe as everyone wore a mask and kept social distance at all times. time efficiently with a smile and thank you. We felt very safe as everyone wore a mask and kept social distance at all times. More

by SHARONJIM1 Verified Customer Verified Customer

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Didn't have to wait for my car was done on time, but they forgot to restart the service notice on my car. I have to bring it back in. forgot to restart the service notice on my car. I have to bring it back in. More

by DHEBERT1 Verified Customer Verified Customer

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Did a great job on identifying and repairing issues , just seem like 5 days was a lot ...of course it is 2020 Thanks for your expertise! just seem like 5 days was a lot ...of course it is 2020 Thanks for your expertise! More

by bubs413 Verified Customer Verified Customer

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I had the unfortunate pleasure of needing a tremendous amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully, my most recent service visit addressed all concerns and appropriate repairs were done in thorough and timely fashion. The service manager and advisor worked together to provide me with the best value on parts/labor/rental vehicle costs. The master technician also provided sincere and excellent explanations re: needed repairs. One caveat, I wish a more comprehensive inspection of my vehicle was completed at the very first visit ... and had I been informed of ALL the necessary or potential repairs, I would have "walked away" from this car. The initial impression based on my service advisor's comments led me to believe that my car was in relatively good shape and the work needed was routine maintenance. However, that quickly changed. I understand that I cannot change the past and this experience has taught me a lot. I do recommend this establishment based on quality of work and customer service. More

by freesia918 Verified Customer Verified Customer

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Missed expected completion date but service was good. Dropped it off Thursday morning and was told it would be done by end of day but it wasn't done until Monday Dropped it off Thursday morning and was told it would be done by end of day but it wasn't done until Monday More

by ADUNCAN1986 Verified Customer Verified Customer

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Yes.. the last time I was at Kia getting an oil change where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat t where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat there and nobody did nothing about it. I come in for an oil change I possibly could’ve left with the virus you need to do something more about that. More

by No Verified Customer Verified Customer

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I was greated right away, and told it would take about an hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm More

by PAMC125 Verified Customer Verified Customer

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