Marshall Blakeslee | Page 163

Service was done promptly and professionally. Rich was very attentive and informative about the service provided and recall service that was performed on my vehicle. very attentive and informative about the service provided and recall service that was performed on my vehicle. More

by KGREEN.ISLAND Verified Customer Verified Customer

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In the beginning phone call were not returned in a timely manner despite leaving several messages that my car was disabled. Then I was given an appointment for two weeks away to get it looked at. Unacceptabl manner despite leaving several messages that my car was disabled. Then I was given an appointment for two weeks away to get it looked at. Unacceptable for a car under warranty. I will never buy another Kia More

by casetestedxx Verified Customer Verified Customer

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I feel like I was robbed by the service department for 1100 for oil change hood latch cable and 4 light bulbs . Really then drop the rental off only to get a call an hour later that it was damaged and the 1100 for oil change hood latch cable and 4 light bulbs . Really then drop the rental off only to get a call an hour later that it was damaged and the need 1200 more ? What a joke drove it without a problem !!! I’m disappointed and disgusted More

by DRDELONG1205 Verified Customer Verified Customer

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Always a pleasure. Quick, clean, & friendly.I got an appointment within just a few days of deciding to schedule it. Everything was exceedingly clean, sanitized, & socially distant. Great job as always appointment within just a few days of deciding to schedule it. Everything was exceedingly clean, sanitized, & socially distant. Great job as always More

by WHEREHOUSE_2000 Verified Customer Verified Customer

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Excellent service experience. I forgot my mask and the team kindly provided one for me :). After that they were very good about communication throughout the entire process. And even walked me to the car team kindly provided one for me :). After that they were very good about communication throughout the entire process. And even walked me to the car at the end! Great service! More

by MJASONGRECO Verified Customer Verified Customer

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Went in for oil change ...and cabin filterChange. Did Went in for oil change ...and cabin filter Change. Did not check air in tires or put Air in tires that were low on pressure Went in for oil change ...and cabin filter Change. Did not check air in tires or put Air in tires that were low on pressure More

by Piper4468 Verified Customer Verified Customer

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The service department is not very good at all. My car was towed twice for the same reason and it was never fixed the first time. It was towed a second time 15 minutes after I picked it up from the first was towed twice for the same reason and it was never fixed the first time. It was towed a second time 15 minutes after I picked it up from the first tow. No communication on when it would be done. No loaner car offered and they kept it 11 days. Stock answers given. Very poor service. Avoid this dealership at all cost. More

by gcm223 Verified Customer Verified Customer

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Tommy was very professional and upbeat he was able to meet my request even though I didn’t get car I wanted due to price I was happy with what he worked out with my new Sorrento. meet my request even though I didn’t get car I wanted due to price I was happy with what he worked out with my new Sorrento. More

by VICTORBEGIN0 Verified Customer Verified Customer

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I had a business meeting and had to drop off snd get a ride home quickly. They were able to handle my deadline with efficiency ride home quickly. They were able to handle my deadline with efficiency More

by jdievendorf Verified Customer Verified Customer

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Always friendly staff and great service.They explain services in advance and are not too pushy on the ones you decline. The parts section has friendly staff and reasonable prices on oem parts. services in advance and are not too pushy on the ones you decline. The parts section has friendly staff and reasonable prices on oem parts. More

by Rezaf Verified Customer Verified Customer

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