Marshall Blakeslee | Page 162

Always courteous and polite, the service tech came out to let me know what the status was every step of the way, wish they had left the coffee machine and the snacks in the waiting area let me know what the status was every step of the way, wish they had left the coffee machine and the snacks in the waiting area More

by SANCHEZDIANE1954 Verified Customer Verified Customer

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Very professional. Very appropriate environment given Very professional. Very appropriate environment given the pandemic. Courteous driver took me home. Thorough review of work done and a promise to cal Very professional. Very appropriate environment given the pandemic. Courteous driver took me home. Thorough review of work done and a promise to call when needed part for door issue came in👍 More

by KURKJIANS12205 Verified Customer Verified Customer

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Fast friendly and reliable what more can I say.Went in for one proem and the found a other fixed both .They gave me a rental for 3 days ,painless. for one proem and the found a other fixed both .They gave me a rental for 3 days ,painless. More

by fugio6 Verified Customer Verified Customer

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Very professional and courteous.Follow up was Very professional and courteous. Follow up was appreciated after sale and service. Fast appointments. Work was done accurately. Would recommend and Very professional and courteous. Follow up was appreciated after sale and service. Fast appointments. Work was done accurately. Would recommend and purchase again. Thank you! More

by dacheese50 Verified Customer Verified Customer

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first time ever i got out of there in less than 1 hour. service person really helped me out..since i didn't have an appointment. service person really helped me out..since i didn't have an appointment. More

by AVILA_ALEXANDRA Verified Customer Verified Customer

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called for a early appt. after one hr no appt. called back no luck, finally got throught 2 days later, showed up 9:30 for 10am appt didn't leave till 12 noon. 2 1/2 hrs for an oil change, lease is up in back no luck, finally got throught 2 days later, showed up 9:30 for 10am appt didn't leave till 12 noon. 2 1/2 hrs for an oil change, lease is up in oct and i am going else where for a vehicle, service person was very professional but service sucked More

by WILLETT44 Verified Customer Verified Customer

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This is my spot when I need a tune up or have any questions about my car. Everyone is a always very helpful and professional. questions about my car. Everyone is a always very helpful and professional. More

by BLUEFROG19911 Verified Customer Verified Customer

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I have had my 2015 and 2018 Sorento serviced at Destination kia for 5 years. Always 5 stars. I pulled into the service bay on Wednesday 9/23 for an oil change and tire rotation. I was told a drive Destination kia for 5 years. Always 5 stars. I pulled into the service bay on Wednesday 9/23 for an oil change and tire rotation. I was told a drive in scanner indicated I needed an alignment. In my 5 years of service I had never heard of this scanner and never needed an alignment. The service rep said they recommend having an alignment yearly,Google it. I did and read its recommended every 2 to 3 years, or if you have issues with steering or front end vibrations. I have zero issues that would indicate the need for an alignment., especially with only 14,500 miles in 2.5 years.I agreed to have it done. When I got home I looked at the paperwork, expecting to see exactly what the quick scan showed, the initial readings on the alignment machine and the readings after adjustment. There was nothing. Also, no measurements for tread depth, brake linings, tire pressure... things I've seen on past reports. The lack of information makes me feel like this was just a money grab and there was little or no problem with alignment. Was one measurement off 1 degree? Who knows, there was no read out. I have no proof either way. More

by CJDAW16 Verified Customer Verified Customer

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Marshall is our go-to-guy, always makes sure we get excellent service! It just doesn't get any better! We have so much confidence in the Service Department, we would never even consider going anywher excellent service! It just doesn't get any better! We have so much confidence in the Service Department, we would never even consider going anywhere else! Thanks Marshall! More

by paulademing Verified Customer Verified Customer

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Work was good but hope ya don’t have plans there very slow I got there 130 till 530 for 2 tires an oil change slow I got there 130 till 530 for 2 tires an oil change More

by slacer66 Verified Customer Verified Customer

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