Marshall Blakeslee
Marshall Blakeslee at Destination Kia

Marshall Blakeslee | Page 172

Service Advisor

Destination Kia

760 Central Avenue
Albany, NY 12206

Contact Me
4.0
1,749 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

American Sign Language American Sign Language

English English

4.0

1,749 Reviews

Write a Review

1749 Reviews of Marshall Blakeslee

August 21, 2020

Dealership Rating
Employee Rating

Good friendly service and the job was done right. No hassle. I always feel good having work done there I know the car is done right and I feel safe driving it More

by BOB3574223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

Aug 24, 2020

Destination Kia responded

Bob, thank you for the kind words! We strive to make things hassle-free for our customers!

August 21, 2020

Dealership Rating
Employee Rating

Professional, courteous, attentive service. Quickly obtained a loaner since the work took several hours. My car was returned cleaner than when I brought it in. More

by jvr46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Collins, Dave Reali , Rick Docherty, Heidi Joslin, Rich Petri, Sandra Sawicz

Aug 21, 2020

Destination Kia responded

That’s what we are all about. Thanks for sharing. And thanks for your loyalty........Dave

August 20, 2020

Dealership Rating
Employee Rating

Price have no complainMy car was ready when promised, very easy drop off and pick up, very affordable in their prices, will be using Again More

by tinavison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

Aug 24, 2020

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 20, 2020

Dealership Rating
Employee Rating

Paula was fantastic in her delivery of excellent customer service to my family and vehicles engine!! But, my radio won’t work still thank you More

by MrDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heidi Joslin, Rich Petri, Paula

Aug 24, 2020

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 20, 2020

Dealership Rating
Employee Rating

Always a wonderful experience friendly and nice staff. Always keeping you informed on the status of your vehicle. Waiting area always nice and clean. Great place More

by Becki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

Aug 24, 2020

Destination Kia responded

Thank you for the kind review, Becki! It was a pleasure and we wish you all the best!

August 19, 2020

Dealership Rating
Employee Rating

My car was taken in early. There was also a recall that was handled at the same visit. All in all satisfied with my service More

by MESSENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

Aug 24, 2020

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

Dealership Rating
Employee Rating

I left my keys in the drop box for a 9am service. Never received a call by 1030 so I called in. Supposedly my keys weren’t found in the drop box that morning. After waiting 12 mins on hold they were final More

by nicole.j.berardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 25, 2020

Destination Kia responded

Nicole, thank you for taking the time to leave us some feedback about your recent service experience. We are sorry your most recent service visit did not go as expected. We strive to go above and beyond for all of our customers and we apologize for letting you down. We hope that you'll give us another chance in the future to go above and beyond for you.

August 19, 2020

Dealership Rating
Employee Rating

Job well done. Was able to get work done quicker than expected. Communicated all the work being done and any potential service that may be needed in the future. More

by cerehm42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

Aug 24, 2020

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 19, 2020

Dealership Rating
Employee Rating

When coming in for service during the first lease, I dreaded seeing the woman in the front. She seemed to think customers are the enemy. Marshall was great. More

by jeannekelley991
Recommend Dealer
Yes

Other Employees Tagged: Damon Luton

Aug 24, 2020

Destination Kia responded

Jeanne, thank you for the kind review!

August 18, 2020

Dealership Rating
Employee Rating

It was a very long wait to see a service advisor, the waiting area had not been decontaminated so there was no where to sit More

by RBARBER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rich Petri

Aug 25, 2020

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience. We are doing our best to ensure that all of our areas are properly sanitized and equipped with sanitization supplies. We apologize that you didn't enjoy your time with us. We will do better for the future. Thank you for bringing this to our attention.

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