Marshall Blakeslee | Page 174

They are scam and the biggest liars. I don’t recommend this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my car requires. After I use all the coupons i went service for oil change again and they made me e-sign on a tablet for $39.99. I left my car, service called me for payment and I gave him my credit card number. When I pick my car up I found a receipt $79.99 in the car. I asked service department why is the price different? They said this is how much oil change cost. I told them I e-sign for $39.99!! First he didn’t believe me but after he check his tablet he was like this is not right. I asked what kind of oil service use and he said full synthetic. I told him you have been using half synthetic and which is I ask and sign for. He said they never use half synthetic for my car. I request him print out my car history. After he saw that service have been using half synthetic oil all the time. He didn’t have an answer for me and someone else jump in the conversation and said Kia motors start requesting full synthetic. I was like since when? Right after I use all my free coupons? I’ve never get mail-email-phone call about it. You didn’t even tell me when I brought my car. You didn’t tell me price difference when I made a payment in the phone! They even refused to refund the difference even tho I sign for $39.99. (Of course manager is not in the office and never call me back about this issue even thought service said manager will contact me) DO NOT TRUST this LIARS! More

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I overall like Kia thus my 3rd Kia Sportage lease.I I overall like Kia thus my 3rd Kia Sportage lease. I wasn’t happy this winter when I got FIVE solicitations to explore a deal of bringing in my lease I overall like Kia thus my 3rd Kia Sportage lease. I wasn’t happy this winter when I got FIVE solicitations to explore a deal of bringing in my lease early. The flier indicated how many payments I had left and the prospective cost of a new lease. I wasted at least an hour discussing with a sales rep in person only to find out there would be no way I’d get the advertised price. When I got the 2nd solicitation I came in again, this time a sales manager told me ‘ I’m having a meeting this weekend about this and may be able to let you have it at the advertised price... I’ll call you next week’ I never got a call. I then got 3 more solicitations . I feel this was deceptive advertising and it began to effect my customer loyalty. More

by RMOFFITT45 Verified Customer Verified Customer

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Very pleasant salesman, questions answered efficiently and without hesitation. Dealership very clean inside and out. This is m y third Sorento from this dealership. Very satisfied. and without hesitation. Dealership very clean inside and out. This is m y third Sorento from this dealership. Very satisfied. More

by LINDABALKO61 Verified Customer Verified Customer

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I bought my Forte im March..i havent had anywhere to go yet, but i like.i so far.My sales man JAKE..EXCELLENT too yet, but i like.i so far.My sales man JAKE..EXCELLENT too More

by Lori Verified Customer Verified Customer

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Awesome Job! After several bad experiences at the Kia dealership I purchased my Kia Soul from, I was hesitant to go back to them when my engine started to make noi After several bad experiences at the Kia dealership I purchased my Kia Soul from, I was hesitant to go back to them when my engine started to make noise. My friend thankfully recommended Destination Kia. They diagnosed my car quickly and upfront stated what I needed done and what was and was not covered under warranty. It was no hassle at all. I must be honest that I hardly ever write reviews, even bad ones but I was compelled to given how great of an experience I had. More

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They really know how to take care of customer The services it’s excellent. Thank you to Matt Grayson Everything went And the way I expected services it’s excellent. Thank you to Matt Grayson Everything went And the way I expected More

by JJ.REYNOSO.19 Verified Customer Verified Customer

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Best dealership ever From beginning to end everyone was very knowledgeable and kind and friendly. We have bought or leased at least seven Kia's and have never had a bad e From beginning to end everyone was very knowledgeable and kind and friendly. We have bought or leased at least seven Kia's and have never had a bad experience. We will always go to Destination Kia. More

by EKOTZAK Verified Customer Verified Customer

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Excellent leasing experience within a professional staff. I would highly recommend Destination Kia to family and friends. My Sportage is the third one I’ve leased from them. I would highly recommend Destination Kia to family and friends. My Sportage is the third one I’ve leased from them. More

by BARTHOLOMEWRJ Verified Customer Verified Customer

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Tom Carrington He is a great person to find the best ride at the price point a customer desires. Fantastic listener. Grand personality. He truly seems to care about He is a great person to find the best ride at the price point a customer desires. Fantastic listener. Grand personality. He truly seems to care about pleasing his clients More

by WFOSTER4U Verified Customer Verified Customer

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Very positive experience once again. We continue to return to Destination Kia because of the people, the personal consideration, and the good deals. We have been Kia owners for years and We continue to return to Destination Kia because of the people, the personal consideration, and the good deals. We have been Kia owners for years and have been to other Kia dealers at times but in our case Destination Kia out performs in many areas. We usually request our sales rep by name ... recently we deal with Dillon Wagner - great customer support! He uses his knowledge of the vehicles and our concerns to fit us with the best deal. Thanks! Also, we met Tim in finance this time. Great customer care, clear explanations of options, and very friendly. In all my different times I’ve needed to come here (for both sales and service) I’ve never felt pressured, intimidated, or that my time is wasted. I can’t say the same for other dealers ... By the way we also met James the owner this time. Very positive experience with him - he made us feel very welcome at the dealership. More

by COULTRUP3 Verified Customer Verified Customer

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