Marshall Blakeslee
Marshall Blakeslee at Destination Kia

Marshall Blakeslee | Page 3

Service Advisor

Destination Kia

760 Central Avenue
Albany, NY 12206

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4.0
1,744 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

American Sign Language American Sign Language

English English

4.0

1,744 Reviews

Write a Review

1744 Reviews of Marshall Blakeslee

July 03, 2025

Dealership Rating
Employee Rating

Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm More

by Kawadsbp36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Almindo

Jul 22, 2025

Destination Kia responded

We apologize for your frustration and would like to discuss this situation further with you. At your earliest convenience, please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com. Thank you

June 25, 2025

Dealership Rating
Employee Rating

My appointment was for my EV, warrantied work. They offered to complete an almost $800 brake job which I didn’t approve and took it to a local mechanic More

by Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Alex Wilson

Jul 22, 2025

Destination Kia responded

We apologize for any confusion regarding the brake work. We strive to ensure all services are approved before proceeding and regret any inconvenience caused. Please contact us directly so we can address your concerns and clarify the situation.

June 18, 2025

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Employee Rating

Having to bring my car in for service has become a nightmare. Only had my car for just over a year and it has been in service twice now in the last 4 months. The first time they had it for 4 weeks bec More

by tyler_taylor06
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Almindo , Brandon

Jul 23, 2025

Destination Kia responded

We sincerely apologize for the repeated inconvenience caused by your recent experiences. Our goal is to provide efficient and reliable service. We appreciate your feedback and would like to address your concerns directly. Please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com at your earliest convenience so we can resolve this matter promptly and restore your confidence in our dealership.

April 30, 2025

Dealership Rating
Employee Rating

Service experience was good; salesman was easy to work with, and financing process was easy. More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rousseau, Alexander Batko

May 05, 2025

Destination Kia responded

Thank you for your positive feedback! We’re thrilled to hear that you had a good service experience and found our salesman easy to work with. It’s great to know that the financing process was smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!

April 11, 2025

Dealership Rating
Employee Rating

I had my inspection & maintenance done on 4/10/25, everyone was so very accomidating & nice. Wait was a little long, 2 hours but I left with a smile More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Anthony Donato, Alex Wilson

Apr 21, 2025

Destination Kia responded

Thank you for your review! We're so glad to hear that our team was accommodating and nice during your service experience. We appreciate your patience with the wait time, and we're glad you left with a smile. Your satisfaction is our top priority, and we look forward to serving you again in the future!

March 25, 2025

Dealership Rating
Employee Rating

service is great people excellent your very nice . this survey is to hard to understand room for improvement for seniors to do, More

by johnfarrell49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Almindo , Anthony Donato, Alex Wilson

Mar 25, 2025

Destination Kia responded

Thank you for your kind words about our service team. We appreciate your feedback regarding the survey, and we understand the need for improvement to make it more accessible for seniors. Your input is valuable as we strive to enhance our customer experience.

March 13, 2025

Dealership Rating
Employee Rating

Had a great experience at Destination Kia yesterday. Marshall greeted me immediately upon arrival and took my car to be serviced. He explained in great detail what needed to be done. Marshall is very pr More

by bca1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Destination Kia responded

Thank you for your review! We’re thrilled to hear that you had a great experience at Destination Kia. Marshall truly exemplifies our commitment to professionalism and courteous service, and we’re glad he could assist you in detailing what needed to be done for your car. We look forward to providing you with exceptional service for all your future needs!

March 06, 2025

Dealership Rating
Employee Rating

Marshall was exceptional as always. He is very knowledgeable and explained every detail clearly. Destination Kia is my go to dealer! More

by khilliker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Wagner

Mar 13, 2025

Destination Kia responded

Thank you for your kind words! We're happy to hear that Marshall provided you with exceptional service and clearly explained every detail. It's great to know that Destination Kia is your go-to dealer! We appreciate your trust in us and look forward to assisting you again in the future.

January 02, 2025

Dealership Rating
Employee Rating

Dealer and its employees make easy to have your car serviced. Dealership is clean and comfortable . More

by john gronau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

As others have mentioned communication is seriously lacking. Voicemails & emails (their preferred method of communication) were unreturned while my vehicle was in service. More

by Jeanna M
Service Communication
Recommend Dealer
No

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