Marshall Blakeslee
Marshall Blakeslee at Destination Kia

Marshall Blakeslee | Page 58

Service Advisor

Destination Kia

760 Central Avenue
Albany, NY 12206

Contact Me
4.0
1,744 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 9 mos

Languages Spoken

American Sign Language American Sign Language

English English

4.0

1,744 Reviews

Write a Review

1744 Reviews of Marshall Blakeslee

January 25, 2022

Dealership Rating
Employee Rating

The service was excellent . The staff was super efficient and very friendly made me feel informed and important. More

by caputi773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

January 25, 2022

Dealership Rating
Employee Rating

Made an appointment for an oil change but still had to wait almost 2 hours to get my car. It wasn’t cleaned, in fact it was dirtier than when I got there. More

by jens3234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2022

Dealership Rating
Employee Rating

I can’t believe I waited 3 hours for a 20 minute appt. Told there was no issue they reset the code and it came up 55 minutes into my 1 hour and 10 minute drive back home. This department is really irritat More

by sisal.lotto-0p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rich Petri

January 25, 2022

Dealership Rating
Employee Rating

The people at Kia are personal, friendly, hard working, they do everything they can to help with whatever you might need. They have a wonderful system in place for the initial transaction with the car, ma More

by dana.ziamandanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Reali , Dillon Wagner

Jan 25, 2022

Destination Kia responded

Hey Dana. Appreciate the compliments. When you have the combination of top quality product along with a passionate customer focused team, these are the results. But your loyalty and kindness are greatly appreciated. God Bless David

January 25, 2022

Dealership Rating
Employee Rating

I went in for engine light, front gentleman was very assuring. I was able to speak with manager who took care of the situation himself. Also made follow up appointment for next day, to reasses situation More

by mmontalvo655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

January 22, 2022

Dealership Rating
Employee Rating

They answered all my questions. Accurate about how long the appointment would take. They did a good job More

by finally 1
Recommend Dealer
Yes

January 21, 2022

Dealership Rating
Employee Rating

Thank goodness Destination Kia was able to resolve my problem. Who could ever imagine that during the below zero weather that emergency road assistance could have installed a bad battery. Special thanks More

by LNDAGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2022

Dealership Rating
Employee Rating

2 hours for an oil change with an appointment is way to long to wait More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rich Petri

Jan 20, 2022

Shawn responded

Service was over priced and took 2 hours to perform an oil change

January 20, 2022

Dealership Rating
Employee Rating

I was promptly greeted and Marshall went through my service plan for the day. The waiting room was clean, and I appreciate the complimentary water they offer. More

by AMYBENJAMIN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Petri

January 20, 2022

Dealership Rating
Employee Rating

Didn't enjoy waiting for an hour and a half for an inspection I never had to wait that long before More

by nancyspurdis0470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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