Marshall Blakeslee | Page 61

As much as I appreciate that the staff kept me informed, I was annoyed that I had to come back for the same issue a few days later I was annoyed that I had to come back for the same issue a few days later More

by lynnso1 Verified Customer Verified Customer

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I am a 65-year-old disabled man from one hour north of your dealership I told him I had to wait for my car I slept there for 90 minutes in my car never got into the shop very disappointed I was also told your dealership I told him I had to wait for my car I slept there for 90 minutes in my car never got into the shop very disappointed I was also told that I had a complementary oil change in my file from my last vehicle and at the end they said it wasn’t there and they charge me anyway and this was my third visit to fix my steering is still not fixed More

by davidd101 Verified Customer Verified Customer

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Great customer service. Was in and out a half hour less than what was expected. Very courteous. than what was expected. Very courteous. More

by Dconti411 Verified Customer Verified Customer

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Always kept clean. Had me in and out at the time he said I would be. Very professional I would be. Very professional More

by Sexymikamalloy1 Verified Customer Verified Customer

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Destination Kia service team was outstanding, from scheduling to execution of the recall repair. They did a very nice job... scheduling to execution of the recall repair. They did a very nice job... More

by Rich Verified Customer Verified Customer

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Destination Kia has being nothing but helpful. Specially the service department. Their customer service is exceptional the service department. Their customer service is exceptional More

by Maria Macias Verified Customer Verified Customer

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I came in for my first K5 oil change and tire rotation on 1/5. I hit a cardboard box that was in the road on my ride down and heard a lot of thumping so I asked Lucas Lapins to include it to check. I confirm 1/5. I hit a cardboard box that was in the road on my ride down and heard a lot of thumping so I asked Lucas Lapins to include it to check. I confirmed at check out that it had been checked. After leaving the thumping continued. I stopped at Macy’s and looked under the car and the weather shield was shredded and hanging down. This was not brought to my attention. I had to drive back to the dealership to get a quote and Lucus at that point said oh yeah we saw that but there wasn’t any damage. I didn’t appreciate having to come back down and address this after asking for attention in this matter. The oil change alone took 2:30 min. More

by karena414 Verified Customer Verified Customer

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Service personnel very attentive, long maintenance hours, services are costly (as most dealerships are). 2021 K5 has a check engine light that has been looked at x2, still an issue services are costly (as most dealerships are). 2021 K5 has a check engine light that has been looked at x2, still an issue More

by CHARLESFCARROLL Verified Customer Verified Customer

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My car was towed in for a oil lamp light staying on. The problem was diagnosed as a leaking oil pressure switch and was repaired and ready for pick up the same day. i problem was diagnosed as a leaking oil pressure switch and was repaired and ready for pick up the same day. i More

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I didn't have an appointment and they got me in quickly to replace a front headlight. It was done on time and at the price quoted. to replace a front headlight. It was done on time and at the price quoted. More

by sdefelice273 Verified Customer Verified Customer

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