Marshall Guffy | Page 6

Fast, efficient and exactly what I wanted! I shopped around to purchase my new vehicle with multiple different Subaru dealerships in Colorado. I ended up buying my care from Marshall at Heuberg I shopped around to purchase my new vehicle with multiple different Subaru dealerships in Colorado. I ended up buying my care from Marshall at Heuberger because he was exactly what I wanted. Friendly, prompt with great customer service, Marshall is the salesperson you always wanted but never new existed. For me, the best part was that he clued into the fact that I'm a highly educated buyer who new EXACTLY what I wanted. He got me the quotes that I asked for and was reasonable when haggling the price. You won't find a better price for your Subaru at any other dealership.... period! I drove over an hour just to buy this vehicle and I would do it again in a heartbeat. More

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Honest, Direct, Trustworthy Marshall was great. The entire experience was quick, straightforward, and very pleasant. I highly recommend this dealership and will prefer to purchas Marshall was great. The entire experience was quick, straightforward, and very pleasant. I highly recommend this dealership and will prefer to purchase any future cars here. No haggling, first price offered was the best out of five dealerships contacted in this general area. More

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From NYC, Best Experience buying my first Subie! Prior to going to Marshall, I was dreading the whole dealership / buying a new car experience. I'm not the greatest negotiator, nor do I like confront Prior to going to Marshall, I was dreading the whole dealership / buying a new car experience. I'm not the greatest negotiator, nor do I like confrontation. But, when researching to buy a 2018 Subaru Crosstrek, Heuberger Subaru came up as a good location to buy this car. I made contact with Marshall and from the moment we first established communication to the moment I received my keys, the buying experience with Mr. Guffy was awesome. Marshall did not overwhelm me nor was he pushy in regards to selling me a car. He was not trying to get me to buy unnecessary things sales associates in other dealerships try to do. He listed options and accessories for the car and once I made my selection on trim, year and options, we began talking about pricing and I was happy with how we negotiated. After this, I made the deposit to reserve my car, sent the necessary paperwork to Marshall, and all that was left was to travel to Colorado once the car arrived. When that happened, Marshall promptly sent me several pictures of the exterior and interior of the car, which I greatly appreciated. When the date arrived for my flight and arrival to the dealership, Marshall maintained strong communication with me. I got to the dealership and prior to focusing on paperwork, he let me test drive my car. Which was fun, memorable, and flat out awesome! Lastly, once we were back to the dealership, we focused on getting the paperwork completed, and that went very well with no surprises. My only wish was that I would have liked to continue to work with Mr. Guffy on the finance side of the transaction. Working with the financial sales associate, I didn’t like how when discussing warranty agreements, that for a certain plan, my monthly would increase by a “small amount”. Immediately I saw this as red flags and I didn’t like this tactic because as an engineer, I think with numbers and any increase, small or large, in a monthly payment can mean a larger total increase in price. Stating "adding this would increase your monthly by a small amount" seems deceptive. I would have rather liked to see upfront, a chart of different plans and their prices. However, even though I didn’t like this experience, I still went ahead and purchased a warranty plan with Subaru / the dealership. The finance sales associate explained in detail what was covered and the pros /cons of the warranty. This experience I did enjoyed and overall the finance sale associate experience was more on the positive side. But nevertheless, most dealerships tend to have a separate team of sales associates and finance folks. This is my second new car buying experience and now I know for the future what to expect. I greatly appreciated Marshall Guffy’s business and I would HIGHLY recommend anyone purchasing a Subaru, regardless of where you are in the USA, to go with Marshall. Here in NYC, I have already told my coworkers about my highly positive and amazing experience and if they’re interested in buying a Subaru, Marshall is the guy to go. I am happy with my purchase, proud to be a Subaru owner, and thankful for Marshall for making this happen. More

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Marshall Guffy is The Real Deal Marshall was great to work with. He gave me several options to go with and helped me make the right decision. I was visiting from out of state and loo Marshall was great to work with. He gave me several options to go with and helped me make the right decision. I was visiting from out of state and looking for a new Subaru. After I picked the Outback, my financing was arranged and I was out the door in 3 hours. I couldn't be more pleased. More

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Pleasant, efficient, professional and friendly. I absolutely abhorred car shopping - until my experience with Marshall Guffy and my purchase of my 2018 Subaru Forester. Don and I told Marshall what I absolutely abhorred car shopping - until my experience with Marshall Guffy and my purchase of my 2018 Subaru Forester. Don and I told Marshall what we wanted and he saw to it that we got it. You were all very busy that day and Marshall came out of his department and made us feel like we had all the time in the world as well giving us his undivided attention. It was an awesome experience. More

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Great Experience at Heuberger! Going into my first car buying experience, I was anxious and slightly terrified. Luckily, I linked up with Marshall and he eased all my worries. The f Going into my first car buying experience, I was anxious and slightly terrified. Luckily, I linked up with Marshall and he eased all my worries. The facility was beautiful and there was a wide range of vehicles that met my needs to choose from. I did walk out at one point, but after consulting with my auto-specialist (aka Dad), I turned around to get the best deal I had found after weeks of searching. Went right back to Marshall, who was understanding and excited for me. He thoroughly answered my questions, did not put on any pressure, and made me comfortable in my car buying experience. He even helped me to return my rental car that I had been using. I would readily recommend Heuberger and Marshall to anyone in Colorado (I came down from Denver - best deal!) if they want to get the Subaru of their dreams. Thanks for bringing me into the Subi fam! More

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Excellent to Work With This is the second Subaru purchased through Heuberger Subaru. Working with Marshall could not have been any better. He explained every step in the pr This is the second Subaru purchased through Heuberger Subaru. Working with Marshall could not have been any better. He explained every step in the process and made sure we understood and were happy with everything. I would highly recommend working with him. More

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Easy and painless No surprises they delivered on their promises. Buy from them!! Great price and fast service. No pressure with finance. Very clean dealership. Everybod No surprises they delivered on their promises. Buy from them!! Great price and fast service. No pressure with finance. Very clean dealership. Everybody was very helpful and professional. More

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Perfect one-day sales experience! Heuberger sent a shuttle to pick me up from Peterson AFB as I had just moved from England and did not yet have a car. Marshall Guffy talked through b Heuberger sent a shuttle to pick me up from Peterson AFB as I had just moved from England and did not yet have a car. Marshall Guffy talked through both the Forester and Outback with me, letting me test drive four different varieties. He never pushed the most expensive options--even though that's what I ended up buying!--and patiently explained the pros and cons of each bell and whistle. Negotiations were pleasant and accommodating, and I love my 2018 Forester 2.0XT Touring! If you're going with Subaru, no need to go anywhere else...and ask for Marshall! More

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Amazing service from Marshall I purchased a new Outback from Marshall and have had it for a month. The car itself is great, but the service I received from Marshall was simply ama I purchased a new Outback from Marshall and have had it for a month. The car itself is great, but the service I received from Marshall was simply amazing. I arranged the purchase while still in Germany. Across eight time zones Marshall was able to guide me every step of the way. He answered my questions patiently and made sure I got just what I wanted in the car. On the day I picked it up he walked me through the procedure, again answering questions and making sure every detail was attended to before I left the show room. I would buy a car from him again in a heartbeat. Karen C More

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