Martin Quinones | Page 55

By here. You're a fool if you don't go here. These guys know how to make it happen. When calling make sure you ask for Martin this man is a standup guy. The You're a fool if you don't go here. These guys know how to make it happen. When calling make sure you ask for Martin this man is a standup guy. The entire experience was impeccable. More

Report | Print

Best car buying/leasing experience ever. Excellent staff, Ryan, Martin and Nick. Absolute easiest, most pleasant car buying/leasing experience with these guys. Martin was amazing, so good wit Excellent staff, Ryan, Martin and Nick. Absolute easiest, most pleasant car buying/leasing experience with these guys. Martin was amazing, so good with my little one, kept her entertained so I could "take care of business". Who could ask for more?! She loved it! Felt very "at home". Very helpful all around! I can't thank you enough! Stacy:) More

Report | Print

One of the easiest car buying experiences ever. From the onset of my experience with Gates, things were "easy". I reached out about a specific vehicle and got a super quick response that it was sti From the onset of my experience with Gates, things were "easy". I reached out about a specific vehicle and got a super quick response that it was still available, but with no insane sales push, nor any of the crazy automated messages I did get from other dealerships. It was super easy to make the appointment to come see the truck and seamless in being put into contact with a salerperson. Martin was absolutely awesome to deal with. He was friendly and sooooooo not pushy, which I appreciated tremendously. I knew exactly what I was interested in and at no point did he try to dissuade me or lead me in any other direction. He absolutely respected I was only interested in one vehicle. He was super thorough throughout the entire process, without wasting any of my time with nonsense. The same holds true for the financing portion. Nick was awesome getting the paperwork done. He explained everything clearly AND concisely - which, BEYOND WORDS, I appreciated, as patience is not a virtue I possess. The whole paperwork process, which during other car purchases has been a long drawn out headache, was super easy and quick. Overall, the part that I appreciated most though, from start to finish of this purchase, was the follow through. If anyone said it would be done or that he/she would handle it he/she absolutely did. Absolutely would recommend Gates. More

Report | Print

good crew Awsome crew,know what's best for customer and help out a lot. they fit your needs. i will def spread the word... thank you!!! Awsome crew,know what's best for customer and help out a lot. they fit your needs. i will def spread the word... thank you!!! More

Report | Print

Great people = Great experience If you are getting your car serviced - or purchasing a new or used vehicle - these folks rock! They serviced my Murano for years and when it was time If you are getting your car serviced - or purchasing a new or used vehicle - these folks rock! They serviced my Murano for years and when it was time to get another they where there to help and find something in my price range. In fact Martin (my sales person) came in on his day off to make sure my transaction went smoothly - now that's dedication! This is a family run business with many longtime employees and a very professional team. I will be coming back again and again for all my service and sales needs. More

Report | Print

Stress free purchase. Martin was very accommodating from the minute we pulled into the dealership. It was a pleasure doing business with him and I would recommend him to an Martin was very accommodating from the minute we pulled into the dealership. It was a pleasure doing business with him and I would recommend him to anyone that's in the market for a new car! In fact I would recommend this dealership as a whole, every employee was friendly and made it a very easy process. More

Report | Print

Gates truly does get it Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no p Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no pressure during this process and they had a variety of inventory to choose from. Martin provided a thorough explanation of the vehicle's amenities and made himself available for any follow up question we may have had. In the end.....Gates truly does "get it" when it comes to customer service. ~Fred More

Report | Print

Purchase of a used Cadillac Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on a fully loaded '14 Ford Explorer Sport , which I had purchased out of state. The embarrassment of having to explain this to a Sales Rep was something that I was not looking forward too. I expected a pleasant thank you and 'we will see you later'. However, I'm pleased to say, that this was not the case with Martin. In fact, ALL of the employees and management at Gates treated me as if I was the most important person on the face of the earth. Coming from a service industry and having been employed at some very high profile facilities, I can tell when someone is 'lipsyncing' concern for a customer. Martin and Gates thou, truly stand behind their expressions of care. He (and others) went above and beyond to get me into a car, despite my financial status . Upon their recommendation, they were able to put me into an '08 Cadillac CTS AWD, which is reliable, stylish and in terrific condition. My extremely positive experience hasn't stoped with my purchase. Rather, if anything, it has only grown and is now being shown by Jeana in the Service Department. When I have brought the car in for regular service, I am treated like royalty. In short, I'm have never been treated with such compassion and understanding by an auto dealership. When my financial situation improves, my next car purchase will be from Gates, where I (or you) come first ! More

Report | Print

Good experience Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe dri Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe driving my car. More

Report | Print

Got want I wanted at a very fair price Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all th Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all the right questions to help me make my decision. The negotiation process was transparent and fair. I recommend Gates GMC Buick Nissan and Martin Quinones in particular with no hesitation. More

Report | Print