Martin Ramirez
Martin Ramirez at Mazda of Claremont

Martin Ramirez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Martin Ramirez

December 18, 2025

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Your staff was fast and courteous plus I had a coupon for the service. Very professional and the coffee in the lounge was great. More

by rexnard1
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2025

Mazda of Claremont responded

Thank you for the great feedback! We’re happy to hear our team was fast, courteous, and professional, and that you were able to take advantage of your service coupon. We’re also glad you enjoyed the coffee in the lounge, it’s the little things that make the experience better! We appreciate your visit and look forward to seeing you again.

November 30, 2025

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Amy is really kind and helpful; this is rare in a fact paced SoCal World! More

by Marlene Mora
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia, Adrian Hernandez , Can’t find the photo of the one I thought was Amy

Dec 01, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re thrilled to hear that Amy made your visit smooth and enjoyable, going above and beyond to help our guests is exactly what we strive for. Your feedback means a lot to us!

October 15, 2025

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The whole experience was nice and smooth! I even needed to get back home in the middle quickly and Amy was very helpful. More

by jtlehto
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Recommend Dealer
Yes
Oct 15, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re glad Amy was able to assist and make your visit smooth, even with your unexpected stop. We appreciate your feedback and look forward to seeing you again!

August 07, 2025

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I got a good experienc and thanks for everything. I’m happy for my car. More

by Leo_ha2003
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Recommend Dealer
Yes
Aug 08, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear you had a good experience and that you’re happy with your new car. It was a pleasure working with you, and we’re here if you need anything down the road. Enjoy every mile!

August 05, 2025

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I enjoy taking my car for service at Mazda of Claremont. The service managers and the team are always timely to the schedule. They are thorough and share all information about the service and make appropr More

by mymymy5002
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Recommend Dealer
Yes
Aug 05, 2025

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear that you enjoy bringing your car in for service at Mazda of Claremont. Our team works hard to stay on schedule, communicate clearly, and provide recommendations that truly matter, so it's great to know that's been your experience. We appreciate your trust and look forward to continuing to keep your Mazda running at its best!

August 01, 2025

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Thank you for Mazda , it is the best car Mazda. My next car will be a Mazda again More

by Karinehar94
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Recommend Dealer
Yes
Aug 01, 2025

Mazda of Claremont responded

Thank you so much for your kind words and loyalty to Mazda! We're thrilled to hear how much you love your vehicle, and we can’t wait to help you with your next one when the time comes. Enjoy every mile, and thank you for being part of the Mazda family!

July 28, 2025

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Amy provides excellent customer service. I want to see your service agents in an air conditioned area. It's too cold in the winter, too hot in the summer and horrible during fires. Move t More

by somethingbunnies
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia

Jul 28, 2025

Mazda of Claremont responded

Thank you for your thoughtful feedback and for recognizing Amy’s excellent customer service, she’ll truly appreciate hearing that. We also want to thank you for voicing your concern about the working conditions for our service agents. Your comments are valid and important. Taking care of our team is a priority, and we’ll be sure to share your suggestion with management for serious consideration. We appreciate your support and advocacy, it means a lot.

July 18, 2025

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Everyone here has been so helpful and friendly , every time we bring our car for service. Thanks for the great job ! More

by rosemg766
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Recommend Dealer
Yes
Jul 21, 2025

Mazda of Claremont responded

Thank you for the kind words! We're so glad to hear that you've consistently had a positive experience with our service team. It means a lot to know you feel welcomed and well taken care of every time you visit. We truly appreciate your continued trust — and we're always here whenever you need us!

July 01, 2025

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Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
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Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 27, 2025

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Maintenance dept. was very professional. Even received video of their recommendations. Only negative was that this dealership has no drivers or shuttle service for the More

by LENAOHANES
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Recommend Dealer
Yes
Jun 30, 2025

Mazda of Claremont responded

Thank you for your feedback! We're glad to hear our maintenance team delivered professional service and that you found the video recommendations helpful — we strive to keep our customers informed every step of the way. We understand that not having a shuttle service can be inconvenient, and we truly appreciate you pointing that out. Your input helps us identify areas where we can improve, and we’ll be sure to share this with our team. Thanks again for choosing us!

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