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Martin Ramirez
Martin Ramirez at Mazda of Claremont

Martin Ramirez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Martin Ramirez

June 07, 2025

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Employee Rating

Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Amy Felix, George Mejia, Adrian Hernandez

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Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

May 05, 2025

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Employee Rating

Great service provided. Communication was clear and timely. Vehicle repair was quick. Review video provided was informative. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Hernandez

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May 07, 2025

Mazda of Claremont responded

Thank you for your positive feedback! We’re glad to hear that you appreciated our clear communication and the quick turnaround on your vehicle repair. Providing informative review videos is just one way we strive to keep our customers well-informed throughout the process. Your satisfaction means a lot to us, and we’re here if you need any assistance in the future. Safe travels!

April 30, 2025

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Employee Rating

Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Amy Felix, Mark Madrid, Luis Vivar, Adrian Hernandez

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Apr 30, 2025

CHELENG123 responded

Great service

Apr 30, 2025

CHELENG123 responded

Great service

April 12, 2025

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Employee Rating

Impressive service in a peaceful environment, the service rendered was a factory recall so it was free. More

by boscolau228
Recommend Dealer
Yes
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Apr 14, 2025

Mazda of Claremont responded

Thank you for sharing your positive experience! We’re so glad to hear you had an impressive service visit in a peaceful environment, and that your factory recall service was handled seamlessly. We’re always here to help with anything you need!

April 04, 2025

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Employee Rating

Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Amy Felix, George Mejia, Adrian Hernandez

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Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

February 24, 2025

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Good performance very helpful great job very nice dealer lot of snacks and coffee thanks More

by KHAILY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're glad you had a positive experience and enjoyed the helpful service—plus the snacks and coffee! 😄 We appreciate your kind words and look forward to seeing you again soon. 🚗☕🍪

February 15, 2025

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Employee Rating

It was really great experience! I like this service and assist with my car. Thank you More

by Dan Must
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Mazda of Claremont responded

Thank you for the kind words! We're glad to hear you had a great experience and that you’re happy with the service and assistance you received. If you need anything else, we’re always here to help. Enjoy the ride!

February 13, 2025

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Employee Rating

Excellent service. I was taken earlier than my appointment. I would recommend this dealership. I got two CX5. I love them. More

by Pacifico006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Mazda of Claremont responded

Thank you for your wonderful review! We're so glad we could get you in early and provide excellent service. It’s great to hear that you love your CX-5s! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy the ride!

February 13, 2025

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Employee Rating

The shop was spotless and Martin Ramirez was super easy to deal with. No high pressure. Just straight talk. That was a huge plus for me. More

by gzayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Mazda of Claremont responded

Thank you for your great review! We're glad to hear that Martin provided a no-pressure, straightforward experience and that you appreciated our spotless shop. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to serving you again in the future! 🚗✨

February 12, 2025

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Employee Rating

It was a great experience, really nice people and a nice lounge area to wait for my car. Highly recommended. More

by MARIBEL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Mazda of Claremont responded

Thank you for your kind words! We're so glad you had a great experience and enjoyed our lounge while waiting for your car. We appreciate your recommendation and look forward to welcoming you back in the future!

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