Martin Ramirez
Martin Ramirez at Mazda of Claremont

Martin Ramirez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Martin Ramirez

July 01, 2025

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Employee Rating

Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 27, 2025

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Maintenance dept. was very professional. Even received video of their recommendations. Only negative was that this dealership has no drivers or shuttle service for the More

by LENAOHANES
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

Mazda of Claremont responded

Thank you for your feedback! We're glad to hear our maintenance team delivered professional service and that you found the video recommendations helpful — we strive to keep our customers informed every step of the way. We understand that not having a shuttle service can be inconvenient, and we truly appreciate you pointing that out. Your input helps us identify areas where we can improve, and we’ll be sure to share this with our team. Thanks again for choosing us!

June 15, 2025

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They Lied to me what the problem was with my car, it was not a "timing chain leak". I took it to another trusted mechanic and he said that wasn't what was leaking, as I suspected and even told them it wasn' More

by LAUREN
Service Price Transparency
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Recommend Dealer
No
Jun 16, 2025

Mazda of Claremont responded

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you left our dealership feeling misled and undervalued. That is never the impression we want to give, and it's deeply concerning to hear that you felt your concerns weren’t properly addressed. Our team aims to provide accurate diagnostics and fair, competitive pricing, and we regret that your visit led you to feel otherwise. We understand how frustrating it is when your own instincts and a second opinion confirm something different from what you were told. Your feedback is being taken seriously, and we’re reviewing this situation internally to understand what happened and how we can improve. We appreciate you sharing this with us and hope your vehicle is now performing well under the care of your trusted mechanic.

June 07, 2025

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Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

May 05, 2025

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Great service provided. Communication was clear and timely. Vehicle repair was quick. Review video provided was informative. More

by GB
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Hernandez

May 07, 2025

Mazda of Claremont responded

Thank you for your positive feedback! We’re glad to hear that you appreciated our clear communication and the quick turnaround on your vehicle repair. Providing informative review videos is just one way we strive to keep our customers well-informed throughout the process. Your satisfaction means a lot to us, and we’re here if you need any assistance in the future. Safe travels!

April 30, 2025

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Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

CHELENG123 responded

Great service

Apr 30, 2025

CHELENG123 responded

Great service

April 12, 2025

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Employee Rating

Impressive service in a peaceful environment, the service rendered was a factory recall so it was free. More

by boscolau228
Recommend Dealer
Yes
Apr 14, 2025

Mazda of Claremont responded

Thank you for sharing your positive experience! We’re so glad to hear you had an impressive service visit in a peaceful environment, and that your factory recall service was handled seamlessly. We’re always here to help with anything you need!

April 04, 2025

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Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
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Recommend Dealer
Yes
Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

February 24, 2025

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Employee Rating

Good performance very helpful great job very nice dealer lot of snacks and coffee thanks More

by KHAILY21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're glad you had a positive experience and enjoyed the helpful service—plus the snacks and coffee! 😄 We appreciate your kind words and look forward to seeing you again soon. 🚗☕🍪

February 15, 2025

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Employee Rating

It was really great experience! I like this service and assist with my car. Thank you More

by Dan Must
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Mazda of Claremont responded

Thank you for the kind words! We're glad to hear you had a great experience and that you’re happy with the service and assistance you received. If you need anything else, we’re always here to help. Enjoy the ride!

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