Martin Trevino
Martin Trevino at Norm Reeves Hyundai of Irving

Martin Trevino

Sales Manager

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Martin Trevino

January 06, 2026

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Employee Rating

The deal and financing process was comfortable and nicely handled by Norm Reeves team. All details were shared and explained. More

by pbpranav750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali

December 31, 2025

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Employee Rating

Finance department was beyond terrible. No transparency at all. Very underhanded with presentation of financing. Violation of "Truth in Lending Act" occurred during financing. What up to th More

by strotex80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zubair Ali

Jan 02, 2026

Norm Reeves Hyundai of Irving responded

We understand the importance of transparency and are concerned by this review. Please contact our General Manager, Chris Lark, at chris.lark@normreeves.com so we can look into this situation further.

December 29, 2025

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Employee Rating

Mr.kero and Mr.Arif sales persons were too good in taking care of us . Thank you so much . Keto helped in getting offers too More

by Bhuvana.ps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali

Dec 29, 2025

Norm Reeves Hyundai of Irving responded

Our team clearly cultivated a wonderful experience, tending to every detail and helping you bloom with confidence in your choices. Their care and attentiveness created a space where everything felt clear and supported. We are thrilled that the process felt both rewarding and seamless.

December 25, 2025

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Out of all the dealers I spoke to over purchasing a vehicle, Juan was straight forward and willing to work a deal. When I came in to do the paper work, everyone I dealt with was great. When I am in t More

by bcbats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali , Juan, and Noor

Dec 26, 2025

Norm Reeves Hyundai of Irving responded

Straightforward conversations make all the difference. Juan knows how to keep things clear and fair, and we’re glad the whole team carried that same energy when you came in. We’ll be ready whenever you’re back in the market.

December 14, 2025

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The service was ecxelent! !! I will definitly comeback again. Lou is amazing his service and dedicarion in this process went 100% More

by mariamv81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali

Dec 15, 2025

Norm Reeves Hyundai of Irving responded

Lou sounds like the shining star of your car-buying experience! We’re thrilled he made everything smooth and easy. Thank you for trusting us, and may your holidays be as bright as your visit!

December 12, 2025

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Perfection from start to finish. Lou was great and explained everything. Finance people were great. More

by njcrush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Hyundai of Irving responded

From start to finish, it sounds like your visit was sprinkled with holiday magic! Lou will be thrilled to hear he helped make the process clear and straightforward. Thank you for trusting our team, and may your new car bring you lots of festive fun!

December 07, 2025

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Great dealership, much better than the competitors, they gave me a great price, great service, great people, great salesperson in Kero, while other dealerships were playing games. More

by MARKM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Hyundai of Irving responded

It’s always a win when our team can make the car-buying experience easy and rewarding. Five-star experience unlocked! If you need anything else from us, just say the word.

December 06, 2025

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Employee Rating

Worst experience and was bluffed by number of miles on the car when I thought I was getting a new car. Car already had 380 miles when was buying. I was told the new car is coming on truck and instead it w More

by gauravsoni05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zubair Ali

Dec 08, 2025

Norm Reeves Hyundai of Irving responded

Hi there, we're sorry to hear that your experience was disappointing. We regret that miscommunication hindered your experience and will use your feedback to ensure we better explain these details for future customers. Please contact our General Manager, Chris Lark, at chris.lark@normreeves.com. He would be happy to address your concerns and ensure everything is clarified.

November 26, 2025

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Employee Rating

Lou was great to work with. He was very courteous and polite in everything he did for me. I would definitely recommend him to anyone wanting to buy a car. I got the car/truck I More

by charomlor
Recommend Dealer
Yes
Nov 26, 2025

Norm Reeves Hyundai of Irving responded

Your review feels like the warm glow of a perfect autumn afternoon. Lou is thrilled that his courteous approach helped you find the car or truck that hit the sweet spot in terms of price and fit. We hope every drive brings a little seasonal comfort and joy!

October 04, 2025

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Employee Rating

Employees are great to work with. Service has been excellent and completed on a timely basis. More

by mikeryles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Oct 06, 2025

Norm Reeves Hyundai of Irving responded

Smooth service with a friendly team? Sounds like a perfect pit stop! Jacob and the crew will be thrilled to know their efforts made a difference. Thanks for letting us keep your car in top form!

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