Martinis Hughes

I purchased a used vehicle from Mike Juneau's Brookfield Buick GMC last year, and a few months later discovered a mechanical issue that needed attention. The problem was something that really should have be Buick GMC last year, and a few months later discovered a mechanical issue that needed attention. The problem was something that really should have been noted or recognized during their pre-sale inspection and preparation. I reached out to the dealership, explained the situation, and provided the relevant details. The team was incredibly responsive, professional, and apologetic from the very first interaction. They reviewed everything quickly, took full responsibility, and agreed to cover the entire cost of the repair at the shop of my choice, no questions asked and no hassle. In today's world, it's refreshing to see a dealership step up like this, especially for a used car. Their accountability and willingness to make things right completely restored my confidence in them. If you're in the market for a Buick, GMC, or just want a dealership that treats customers fairly and with integrity, I highly recommend Mike Juneau's Brookfield Buick GMC. Fantastic experience, thank you to the entire team! More

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Overall our experience was great Every person we talked with were very nice and helpful. The car was detailed impeccably. The trade in value on my vehicle was generous. The only thing that you should know with were very nice and helpful. The car was detailed impeccably. The trade in value on my vehicle was generous. The only thing that you should know going in is that the price advertised is the price you will pay. We did think the car we bought was priced pretty fair and the price we got for ours made for a good deal. Alex went through all the options on the car with us and even took time to help us with setting things up the way we wanted before we ever left the dealership. We would definitely work with Alex and the dealer again More

by TMEMMEL Verified Customer Verified Customer

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Everyone is always willing to help and answer questions. We have been with this group for 10 years and are very pleased We have been with this group for 10 years and are very pleased More

by JLENGLING Verified Customer Verified Customer

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I did not see any posting stating that there is a 3% fee to use a credit card. to use a credit card. More

by waheed.denise Verified Customer Verified Customer

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Everyone was very friendly and helpful. Alex was always available to answer any questions we had. Randy was very personable and helpful when we pick up our car Alex was always available to answer any questions we had. Randy was very personable and helpful when we pick up our car More

by mike.remakel Verified Customer Verified Customer

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Great group of folks doing great work. I recommend Mike Juneau's Brookfield Buick GMC to everyone. I recommend Mike Juneau's Brookfield Buick GMC to everyone. More

by joel.spiess Verified Customer Verified Customer

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best buying experience in my Life! nope still nope i really mean nope really nope nope still nope i really mean nope really nope More

by jimgilson1027 Verified Customer Verified Customer

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Everyone was fantastic from the top down. Friendly, sincere and honest. They all went above and beyond in service l. The best experience I have ever had purchasing a vehicle. Thank you. Friendly, sincere and honest. They all went above and beyond in service l. The best experience I have ever had purchasing a vehicle. Thank you. If you want friendly, honest and exceptional service, come here. More

by mwjung Verified Customer Verified Customer

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Awesome experience ! 4 th vehicle i have purchased from this dealership ! No complaints! The difference is THE DEALER ! Great people to work with ! 4 th vehicle i have purchased from this dealership ! No complaints! The difference is THE DEALER ! Great people to work with ! More

by richard.stout81 Verified Customer Verified Customer

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Spill of oil all over which caused my wait time an additional hour .otherwise service was good additional hour .otherwise service was good More

by PM.VOICE65 Verified Customer Verified Customer

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