Marvin Clayton | Page 10

Marvin my service advisor was absolutely great and phenomenal. His professionalism is excellent and great. Very grateful to his knowledge and skills and for being able to multi-task to get his custome phenomenal. His professionalism is excellent and great. Very grateful to his knowledge and skills and for being able to multi-task to get his customer's services done and I couldn't be happier and more satisfied with the outcome. Thank you again Audi Dallas More

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The service was great and my service advisor was excellent. I look to doing business Audi in the future. excellent. I look to doing business Audi in the future. More

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Excellent people very nice service. Everybody was terrific. Nothing left to say, five stars. Good enough? Everybody was terrific. Nothing left to say, five stars. Good enough? More

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We have purchased many vehicles from Audi Dallas over the years. I very much appreciate how this dealership treats their customers both before and after the sale. They have an excellent service department an years. I very much appreciate how this dealership treats their customers both before and after the sale. They have an excellent service department and I have been able to work with same Service representative on my last two vehicles. More

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I took my car in on 10/11/2022 to get the 5 year prepaid service. I also paid for a tire rotation. When I got home I noticed the tires were not rotated (I could tell by a chip in one of the tires and that service. I also paid for a tire rotation. When I got home I noticed the tires were not rotated (I could tell by a chip in one of the tires and that tire was in the same spot). I called and it took me 3 hours to finally get a hold of Marvin. He confirmed that the tires were not rotated on one side. Marvin said they only rotated one side. How this happens is beyond me. I have asked for a manager to call me on the text survey I was asked to do and a manager has not called me. I also asked Marvin for a refund on the tire rotation and he said that would happen. It is two weeks later and I still have not received the refund. The previous four times I took my car in I received a Multi-Point Inspection form. I did not receive one this time which makes me question if anything was done to my car. More

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Marvin is the best thing smoking at Audi Dallas! Glad that he's at that particular dealer Glad that he's at that particular dealer More

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My car service REP Marvin made my experience smooth and took care of my needs including all my questions. took care of my needs including all my questions. More

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Our experience is thst we can get service when needed, and either wait in a pleasant environment, or get transportation, arranged through our long standing service advisor. and either wait in a pleasant environment, or get transportation, arranged through our long standing service advisor. More

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There customer service is outstanding. They answered all my questions and very quick with the repairs. They answered all my questions and very quick with the repairs. More

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Great service! Car is always clean and ready when expected. Service advisors are always helpful even if you’re not “their” client. Great job! Car is always clean and ready when expected. Service advisors are always helpful even if you’re not “their” client. Great job! More

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