Marvin Clayton
Marvin Clayton at Audi Dallas

Marvin Clayton | Page 12

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Marvin Clayton

December 08, 2021

Dealership Rating
Employee Rating

Jordan makes the repair experience easy. He is professional, knowledgeable, and keeps you informed of all pertinent information regarding your vehicle. He is the reason I keep coming back to Audi More

by nanclb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz , Jordan Windham

Dec 09, 2021

Audi Dallas responded

nanclb, thank you for sharing praise regarding your experience with Jordan in service! We appreciate your praise and pleased to hear he is the reason you continue to return. See you next time. Thanks again!

August 16, 2021

Dealership Rating
Employee Rating

Service is top notch — great facility, knowledgeable and attentive staff, and they are a real customer advocate on dealing with warranty issues. I’ve been a customer for a number of years and will continue More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Audi Dallas responded

TD, we appreciate your 5-stars. Thank you for taking a moment to share praise and note our great facility and attentive staff. We appreciate your business over the years. See you next time. Thanks again!

July 28, 2021

Dealership Rating
Employee Rating

THIS DEALERSHIP IS HORRIBLE I WOULDN'T BUY A CAR FROM THEM IF THEY WAS THE LAST DEALERSHIP ON EARTH I LOVE THE CAR BUT HATE TO EVEN HAVE TO DEAL WITH THE DEALERSHIP. ThE ENTIRE AUDI DALLAS IS HORRIBLE AN More

by Melinda_Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dusty Craig

Jul 31, 2021

Audi Dallas responded

Melinda_Sue, we're terribly sorry to hear you experience with us was less than pleasant. We encourage you to follow up with us at social@AudiDallas.com with details regarding how we dropped the ball so that our team can look into the issues you note and see what we can do to make it right and better serve you moving forward. Talk soon. Best wishes.

May 09, 2021

Dealership Rating
Employee Rating

I came in for an oil change. The whole process was quick and easy. I was in and out in about 30 minutes on a Saturday no less. More

by Jhub95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Audi Dallas responded

Jhub95, thank you for sharing praise regarding your experience working with Marvin in service! Thanks for choosing Audi Dallas for your service needs. Let us know when we may serve you additionally. Thanks again!

March 11, 2021

Dealership Rating
Employee Rating

I take my Q7 for regular maintenance and have always found them very accommodating. It seems that with every service they up their game paying attention to every detail. I am extremely happy with my veh More

by Helenmarieis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Audi Dallas responded

Helenmarieis, thank you for servicing your Q7 with us! We appreciate your feedback regarding working with Marvin! Let us know when we may have the pleasure to serve you next. Thanks again!

March 01, 2021

Dealership Rating
Employee Rating

Marvin is great as usual. Fast service and easy appointments makes servicing the car easy at Audi Dallas. I even had to get some spare parts which they had in stock at a decent price. Highly recomm More

by theflyshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Audi Dallas responded

Thank you for your 5-stars and mention of working with Marvin in service. We appreciate your positive feedback. See you next time. Best wishes!

February 09, 2021

Dealership Rating
Employee Rating

Marvin was quick to return My call and get me set up for Marvin was quick to return My call and get me set up for my appt. accurate on time it would take and everything ran smooth. He is kind and professio More

by Steph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 11, 2021

Audi Dallas responded

Steph, thank you for sharing praise regarding your experience working with Marvin! We sure appreciate your kind note and look forward to serving you additionally next time. Thanks again!

February 04, 2021

Dealership Rating
Employee Rating

Great Service, and great dealer. Loved it when I was spending time in Dallas, thanks for all of the help and your great service, much appreciated. More

by IllusionPhotograph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Lopez

Feb 05, 2021

Audi Dallas responded

Thank you for noting great service and that we're a great dealer! We appreciate your feedback and tag of Marvin and Abby. See you next time. Thanks again!

January 20, 2021

Dealership Rating
Employee Rating

Always excellent service from the service department and Marvin.Easy to schedule appointment. Easy checkin and nice comfortable customer lounge to wait for call to be ready. More

by angela.d.sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Audi Dallas responded

Angela.d.sanders, we appreciate your 5-stars and mention of working with Marvin in service. Thank you for taking a moment to share praise. See you next time. Thanks again!

December 26, 2020

Dealership Rating
Employee Rating

Everyone is always friendly and professional. The service is spot on and the team delivers as promised. The customer waiting area is one of the nicest I’ve had the pleasure of making my second offic More

by Czerc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Nieto

Dec 27, 2020

Audi Dallas responded

Czerc1, thanks for noting our friendly and professional team! We appreciate your feedback and look forward to serving you additionally next time. Thanks again! Best wishes.

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